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“Outstanding luxury and service in the heart of Tokyo”

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Four Seasons Hotel Tokyo at Marunouchi
Ranked #4 of 75 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Reviewed April 29, 2013

While Four Seasons in Marunouchi was expensive, we recently had a stay there that was memorable. Perfectly located (less than a block from Tokyo Central Station) with elegantly understated luxury in the room and impeccable service, this hotel was probably the best hotel experience we have had in a long time. The room had floor to ceiling picture windows overlooking central Tokyo, the bathroom fixtures were elegant and functional. We are both vegetarians and I had asked the concierge to book us typically Japanese dinners close by. They chose Tofuya Ukai, which was easily the best restaurant we have eaten at in Japan and certainly one of the best in the world. Daily help with places to visit, train tickets, tours, etc was also personalized and unhurried. All in all, if you can afford the Four Seasons rates, we think this hotel is worth every penny.

  • Stayed: April 2013, traveled as a couple
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Thank Ram K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 23, 2013

This hotel is AMAZING!
Firstly, there is very little to this hotel, the reception entrance is modest, the restaurant is also modest and there is very little bar area, at all.
BUT the location is FAB! The Ginza area is central to everything, you can get food in Marunouchi station easily.
The room was MASSIVE, every detail was spot-on, everything was top quality and super well maintained. The bathroom was massive, with a fab bath tub and large, double size shower, new marble stone covered every surface.. beautiful throughout!
The reception staff were SO helpful, for example, I was keen to get some funky nail art done, the lovely girl at concierge spent 20mins on the phone to the nail salon, organizing it for me and relaying the details (obviously translating the Japanese).
Another occasion, we wanted to catch a Bullet train out of town, the staff offered to chaperone us into the station to assist us with the tickets!! WOW.. the staff really cared about our every need, ALL of the time.

YOU must visit this hotel, if you value a top class room and top class service, you will not be let down!

  • Stayed: March 2013, traveled as a couple
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2  Thank MrsNaomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2013

i luv the hotel and the staff were so helpful and i liv the location near by JR i luv the city i luv japan and everything belongs to japan :-p
it was lovely ppl were amazing and down to earth .. it was the first time in japan but im sure it wont be the last ..

  • Stayed: April 2013, traveled with family
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1  Thank Sara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this reviewResponded April 21, 2013

Dear Sara A,

We luv your feedback. Thank you for coming all the way to Tokyo, Japan. We hope to see you return soon again.

All the best

Daniel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2013

It is one of the best hotel we have ever stayed in. The location of the hotel is convenient close to the train station and to fancy Ginza district. The level of service is above any expectation and the staff is amazing. The concierge is the most professional we met . It is the perfect hotel to stay in Tokyo. And justified any Yen we paid.

  • Stayed: March 2013
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2  Thank Yossi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this reviewResponded April 21, 2013

Dear yoyo6,

I am glad that you enjoyed your stay with us. I have taken the liberty to post your review for the staff to read, so they know that our guests enjoy their efforts. We hope to see you back soon again.

Best

Daniel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2013

Definitely would stay here again in Tokyo- and wish we were here more than one night! We flew in and spent one night here before taking high speed train to Kyoto. Very easy ride from the airport via the train and easy walk- if you follow their directions- from station to hotel.

Staff is top notch and so accommodating. Our room was great- big corner room overlooking train station.

The location is perfect- my husband and I did a great run from hotel to the park around the imperial palace. Coffee and water was waiting for us when we returned.

Breakfast was delicious and again the staff was great.

Definitely a great place to stay in Tokyo- and worth the price!

Stayed: April 2013, traveled as a couple
Thank Kelly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this reviewResponded April 21, 2013

Dear Kelly L,

Thank you for taking the time to write a review on us after your short stay with us. Running around the Imperial Palace is a right of passage that every one should do, I do it every Saturday. I am so pleased that you enjoyed your stay with us and I hope to see you both back soon again.

Best

Daniel

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Reviewed April 17, 2013

The Four Seaons Marunouchi is a must stay for business or leisure travelers in Tokyo. I had two stays there in March and April and cannot say enough AMAZING things about the staff, food, guest room and location of this lovely boutique hotel.

It is worth every single yen you will spend to stay there.

  • Stayed: March 2013, traveled on business
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Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this reviewResponded April 21, 2013

Dear Paul D,

Thank you for those lovely comments about your stay with us. All of the positive postings that we have received on TripAdvisor has now pushed us to the #1 spot of Luxery and Family Hotels in Tokyo. I hope that we will see you back with us soon again so I could meet you in person to thank you.

All the best

Daniel

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Reviewed April 15, 2013

We choose this hotel largely because of it's prime location adjacent to Tokyo Station and it's large western style rooms that would accomadate our family. The rooms were fantastic, well appointed with floor to ceiling glass view of the city. Even though our stay was short the staff went out of the way to provide exceptional service. (One concierge walked us to a small bakery for breakfast.) This hotel compares favorably to the Peninsula Hotel which we also stayed at during this trip. The Peninsula is more grand, the Four Seasons more intimate.

  • Stayed: March 2013, traveled with family
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Thank TheVitMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this reviewResponded April 21, 2013

Dear VitMan,

It was a pleasure turning on the computer this morning and to read you very positive posting about us. Yes we are a more intimate hotel than most in Tokyo, so we can always provide all the ameneties that a guest might want - pool, mutliple restaurants etc, but I think we cover all of that with the service that the employees provide. We hope that we can welcome you back to Tokyo again soon.

All the best

Daniel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Tokyo at Marunouchi

Address: 1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa
Hotel Style:
#1 Family Hotel in Chiyoda
#3 Business Hotel in Chiyoda
#3 Spa Hotel in Chiyoda
#4 Luxury Hotel in Chiyoda
#8 Romantic Hotel in Chiyoda
Price Range: $582 - $1,355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Tokyo at Marunouchi 5*
Number of rooms: 57
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Also Known As:
4 Seasons Hotel Tokyo At Marunouchi
Four Seasons Hotel Tokyo At Marunouchi Japan
Four Seasons Chiyoda
Chiyoda Four Seasons

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