Four Seasons is located in a tall corporate building right by Tokyo JR Station, close to Ginza and the Imperial Palace. It's an easy 5-minute (if you don't get lost -- but don't worry as someone from the staff can meet you at the platform) walk from the station to the hotel.
Check-in was fast and my room was huge, with a large bathroom and cool toiletries, glass walls, a giant 3D TV and automatic curtains. But I don't wanna talk about these things as they should be standard in a hotel like this.
What makes this hotel exceptional is the quality of service. My first contact with this Four Seasons was just after I've booked my room on their website. They've sent me an email and they even tried to call me all the way from Japan just to check at which time I'd be arriving in the city and if I needed help in getting to the hotel.
On Christmas day I had lunch with some friends and, when I get back to the hotel to decide what to do next, I found a small stocking hanging from my door full of candies. How nice is that?
Finally, when I was checking-out I left my luggage for a couple of hours while I went for a final walk in nearby Ginza. When I came back, they already knew my name, which luggage was mine and that I was taking the Narita Express to go to the airport.
I travel a lot. And, in my opinion, these are the small things that make a top hotel outstanding.
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- Also Known As:
- 4 Seasons Hotel Tokyo At Marunouchi
- Four Seasons Hotel Tokyo At Marunouchi Japan
- Four Seasons Chiyoda
- Chiyoda Four Seasons