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“Nice & comfortable”
4 of 5 bubbles Review of Palace Hotel Tokyo

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Palace Hotel Tokyo
Ranked #1 of 74 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Nice & comfortable”
4 of 5 bubbles Reviewed July 17, 2012

Best room ever . Daily changes. Nice services from the staff

Room Tip: Check the toilet first especially the hot water.
See more room tips
  • Stayed August 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Dienaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,044 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Rishon Lezion, Israel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 27, 2012

Excellent Location and luxurious rooms. Very helpful staff. You can also do Gym here. Gym is equipped with latest machines. You can use swimming pool here. But you have to pay some charges for that. Ginza is not so far from here. You can do a limited breakfast because of its menu. I strongly recommend it.

  • Stayed July 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Abraham A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 19, 2012

Excellent hotel - beautiful facilities, comfortable rooms with nice bathrooms (great shower!) and flawless service - particularly impressive less than a month after opening.

Very convenient location for business in Chiyoda and also not too far from good shopping in Ginza. However, not a very lively location at night or over the weekend. The views of the imperial palace are obviously great and make this a very unique place - my favorite spot was the terrace of the lobby restaurant - just so relaxing and great atmosphere any time of the day.

Hard to find faults - if anything, pricing of some of the services seems a bit off; unless staying in a club level room, guests have to pay for both using the pool (JPY 2,000) and the spa (JPY 2,500), which seems unusual for a hotel of this class / pricing; also a simple coffee at JPY 900 and a continental breakfast at JPY 2,500 is quite steep. Selection at breakfast buffet (JPY 3,500) is good quality but limited.

Very happy to have found a new favorite hotel in Tokyo and look forward to being back!

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank swiss_in_nyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dublin
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 18, 2012

Four nights stay in ideal location with attentive and helpful staff. Rooms are spacious with excellent amenities. Had wonderful view onto the Imperial Palace. Gym is well equipped but you do have to pay to use the swimming pool. Breakfast choice a little bit limited relative to some other hotels of a similar standard and class but still ate well. Found a good soba noddle house in the basement. Would definitely recommend the hotel and will use it again.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shanemat84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 17, 2012

Excelent location. Re-design of the hotel is superb. Loved the views from our room of the palace grounds. Liked the location and service of the old Palace, but the new Palace has it all.

Worth the cost and can't wait to go back. Don't read old reviews pre renovation - it is a different place.

Gym and swimming pool excellent as is internet service. Great location for work.

Room Tip: Any room with a good view of the Palace grounds.
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SusanBettyHongKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palace Hotel Tokyo

Property: Palace Hotel Tokyo
Address: 1-1-1 Marunouchi, Chiyoda 100-0005, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Chiyoda
#1 Romantic Hotel in Chiyoda
#1 Spa Hotel in Chiyoda
#2 Business Hotel in Chiyoda
#8 Family Hotel in Chiyoda
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Palace Hotel Tokyo 5*
Number of rooms: 290
Official Description (provided by the hotel):
With an incomparable perspective on the city and a singular, moat-side location across from the Imperial Palace gardens, Palace Hotel Tokyo opened on 17 May 2012 in the city's Marunouchi business district as part of a JPY 90 billion mixed-used development that includes 290 guestrooms, 10 restaurants and bars, and Japan’s very first evian SPA. ... more   less 
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Also Known As:
Palace Hotel Tokyo Japan

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