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“Nearly perfect”
Review of Hotel Niwa Tokyo

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Hotel Niwa Tokyo
Ranked #9 of 74 Hotels / Ryokan in Chiyoda
Certificate of Excellence
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nearly perfect”
Reviewed October 3, 2012

I stayed at this hotel with my boyfriend for our three nights in Tokyo. We picked it after seeing all of the other glowing tripadvisor reviews. We were not disappointed. It is very clean, upscale, and western-style while still having some nice Japanese touches (i.e., it has a "western-style" toilet/bathroom, but behind the bed is a pretty rice paper wall).

The only "cons," if you can call them that, are: (1) the room is a bit small. However I really don't know if you'd find any larger rooms at this price in Tokyo that are as nice and clean; (2) the internet is a little bit spotty. Actually, once we figured out how to access it/which connection to choose, we were pretty much set. But it was a little confusing at first; and (3) the front desk people speak only limited English. But they were SO nice and accommodating and we were able to communicate to the extent we needed with the help of our guidebook's language translations.

The hotel is just perfectly centrally located to explore Tokyo. We explored Imperial Garden (which is within walking distance), Shibuya Crossing, the Meji Shrine, Asakusa, Tsukiji, and more. (We went pretty much all over.) The hotel is about a 5 minute walk to both the JR trains and the regular metro. (If you're a foreigner going to Tokyo, buy a Suica/N'Ex card when you get to Narita!).

Also, there is a lovely little cafe a couple of blocks away called St. Marc's Cafe/Choco Cro that has some really fantastic chocolate croissants and egg sandwich toasts. It is a great place to go if you need to eat some tamer food after (or before) copious amounts of raw fish consumption. We went every morning to start the day off. The coffee there is great also.

I would unquestionably stay here again!

Room Tip: We booked through booking.com and requested a no-smoking room in the booking application.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Eliase14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M3810, Guest Relations Manager at Hotel Niwa Tokyo, responded to this review, October 24, 2012
Thank you very much for staying with us and for taking the time to write your review.
We are so happy that you had a good time with us.
Thank you for your ‘cons’ comments. We will strive for better service and make sure you will be satisfied next time you stay with us.
Thank you again and we look forward to welcoming you again for your next trip to Tokyo.
Take care until then!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (186)
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English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 30, 2012

Hotel Niwa Tokyo was excellent - the reception staff were extremely helpful and pleasant, the room was large, clean and well equipped, as was the bathroom, and the hotel was in a very convenient position, with several JR and Subway stations nearby. The only negative feedback I would give was that the WiFi was very slow, but that didn't affect my enjoyment of the hotel.

I would definitely stay at Hotel Niwa Tokyo again!
Oliver.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank New_pollution
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M3810, Guest Relations Maganer at Hotel Niwa Tokyo, responded to this review, October 7, 2012
Thank you very much for staying with us and for taking the time to write your review.
We are so happy hear that you had a good time with us.
Please recommend to your friends about our hotel. We believe many foreigner guests will love our hotel like you.
Thank you again and all our extremely helpful and pleasant staff we look forward to serving you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
129 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed September 24, 2012 via mobile

I loved staying in Hotel Niwa Tokyo! Thank you Trip Advisor for helping me choose it! It's not an expensive place to stay, and for its price range it's more than perfect. My two-year-old daughter loved it, she still keeps asking me when we can go back to the hotel. It's cosy and quiet for a family trip, has a little garden outside, a convenience store right next door, enough food places and drug stores, in case you ever need anything. Seven minutes of walking will take you to the Tokyo Dome entertainment place with shopping, spa, and most importantly for us, a kids' playroom Asobono, we went there a lot!

The room was lovely, a mix of modern and traditional Japanese, very clean and new, bed and pillows and soft comfy PJs! Nice big bathtub, which is quite important for me! No overpriced mini-bar business, just complimentary water and tea. If you like coffee, you can get those coffee bags from the convenience store in the nearby building, and make yourself fresh coffee every morning. I liked having and iron and a small ironing board in the room. There are coin laundry mashines on the third floor. They have pretty much everything to please a traveller.

The breakfast was expensive so we didn't try it.

Wi-fi was slow sometimes, but I was able to use Skype with no problems, so no real complains there.

I never used the Suidobashi JR or Metro station, but there are Korakuen, Kasuga and Jimbocho stations also pretty close to the hotel (10-15 mins walking distance), they let you get anywhere you need pretty. And it is a very safe location.

The staff is very friendly, they gave us free umbrellas when it was raining, helped to figure out the locked safe box problem. Their English is pretty good, so I never had any communication problems with them. Oh and they also upgraded my room for a very small charge, so we got a bigger place and a king-size bed. I am very thankful to them and hope to stay there again.

Stayed September 2012
Helpful?
2 Thank YuliaGR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M3810, Guest Relations Manager at Hotel Niwa Tokyo, responded to this review, October 30, 2012
Thank you for choosing HOTEL NIWA TOKYO and for taking the time to write your review.
We are so happy to hear your family enjoyed the good time with us.
Our concept is “Beautiful Japanese Hotel “we believe many foreigner guests will love our hotel like you.
Please recommend to your friends about out hotel.
Thank you again and we look forward to welcoming you again for your next trip to Tokyo.
Take care until then!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 20, 2012

As we prepare to leave the Niwa tomorrow, this hotel has exceeded our expectations. The hotel itself is incredibly well-priced for Tokyo perfecture and has so many extras in the room.

The rooms are a bit small but there is really no need for anything larger. They have made great use of the space with a small desk, a separate area with a kettle, and WONDERFUL bathroom, which is always important for westerners (my husband and I shared a standard room). I was pleased to find PJs, toothbrush, toothpaste, a razor, shaving cream, conditioner, and a few other extra items in the bathroom (very helpful considering the 3.4 oz allowance on liquids). The shower has great water pressure also. We booked on the Niwa website and saved 25% on 2 nights, paying a little over $200 USD per night, once taxes and fees were added.

The area has so much to offer, and is just outside of the super-busy hustle and bustle (I have stayed at hotels where people run into you when you exit the hotel). However, there is quite a bit to find in the area. In addition to many nearby subway and train stops (700 yen will get you a well used day pass), there are plenty of small restaurants, convenience stores, and book shops.

I do wish I could rate this hotel a 4.5, as I save a 5 star rating only for the absolute best (think: business paid trip to 5 star hotel), but for this caliber of hotel groups, it should receive a 6.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Thiggybird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M3810, Guest Relations Manager at Hotel Niwa Tokyo, responded to this review, November 9, 2012
Thank you for choosing HOTEL NIWA TOKYO and for taking the time to write your review.
We are so happy to hear you enjoyed the good time with us.
Our concept is “Beautiful Japanese Hotel” we believe many foreigner guests will love our hotel like you. Please recommend to your friends about our hotel.
Thank you again and we look forward to welcoming you again for your next trip to Tokyo.
Take care until then!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 17, 2012

Very nice hotel! Good service, perfect location nice rooms! the fact that is so close to two metro stations and to a JR (train station) is a huge plus! Hotel restaurant is a bit expensive but very close to the hotel you can find plenty of restaurant and bars where to have breakfast or meals.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FedeFede88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M3810, Guest Relations Manager at Hotel Niwa Tokyo, responded to this review, September 20, 2012
Thank you very much for staying with us and for taking the time to write your review.
As your comments, we are located so close to metro stations and JR Suidobashi station.
We are so happy hear you enjoyed the very good location.
Please recommend to your friends about our hotel and when you visit Tokyo next time,
Please stay with us.
We look forward to serving you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotterdam, The Netherlands
Level Contributor
75 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 9, 2012 via mobile

Indeed, I got a good, very good, price for a superior room through a standard third party booking site. Not sure why, but that's how it was. The hotel lies in a very quiet street, a 3' walk away from the Suidobashi station. Good simple food is around the corner. My superior room was not very large but definitely not too small, served with good green tea, bottled water, and comfortable amenities. The design of the room, the whole hotel, is japanese inspired in a western style hotel. High quality.

I never had a chance to test the restaurants, nor did I have much exchange with the staff.

I will definitely return, given the chance.

Stayed September 2012, traveled on business
Helpful?
Thank padgoute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M3810, Guest Relations Manager at Hotel Niwa Tokyo, responded to this review, September 15, 2012
Thank you very much for staying with us and for taking the time to write your review.
We are so happy hear that you had a good time with us.
Please try to eat a Breakfast, Lunch and Dinner at our restaurant “LIEU” and “YUKURI” for your next time.
We look forward to serving you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 5, 2012

The Hotel Niwa was a great place to say; away from the noise of the street but well served as a place to exploreTokyo from. Within very easy walking distance to JR Suidabashi station it has everything going for it. We stayed there for 6 nights and couldn't have been happier. The rooms were clean; the bed comfortable and everything worked well in the bathroom which is always a bonus. And the icing on the cake were the friendly helpful staff - many thanks!!

Room Tip: Our room was at the back of the hotel so was extremely quiet but, as the street traffic is not that...
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michcav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M3810, Guest Relations Manager at Hotel Niwa Tokyo, responded to this review, September 15, 2012
Thank you very much for staying with us and for taking the time to write your review.
As your comments, we are located very easy walking distance to JR Suidobashi station.
We are happy hear you enjoyed the very good location.
Please recommend to your friends about our hotel and Please stay with us when you visit Tokyo next time,

All our friendly staff we look forward to serving you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Niwa Tokyo

Property: Hotel Niwa Tokyo
Address: 1-1-16 Misakicho, Chiyoda 101-0061, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ochanomizu / Akihabara / Kanda
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#6 Romantic Hotel in Chiyoda
#7 Family Hotel in Chiyoda
#8 Business Hotel in Chiyoda
#9 Luxury Hotel in Chiyoda
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Niwa Tokyo 4*
Number of rooms: 238
Reservation Options:
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Also Known As:
Hotel Niwa Tokyo Japan

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