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Reviews (1,656)
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784 - 789 of 1,656 reviews
Reviewed September 2, 2013

Spent 3 nights at the end of August. Really enjoyed my time at the hotel. Was there for business and needed to be central so this fit the bill just perfect. Food was great and slept like a log. Awesom hotel.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with shangri-la.com
Thank RedHotLugNut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

I've stayed at Shangri-La Tokyo 4 times so far (once every year since 2010) and the hotel has maintained its quality and standards throughout the years! The location is perfect as you got the main station only few minutes away by walking distance so you can easily access most places in Tokyo! The service is great and they were always happy to welcome us back! The rooms are very nice and the hotel lobby lounge is great! Simply my favorite hotel in Tokyo!

  • Stayed: February 2013, traveled with friends
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2  Thank MB000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

Exceleent location, most comfirtable rooms, and very well trained professinal but yet friendly staff!

They made us feel most comfirtable!

Yummy breakfast!

Couldnt find a flaw, everything is great!

Pricey but worth a visit if you can afford it!

Several hotels at this price doesnt necesarrily offer such service and luxury!

Room Tip: Request for high floor and bay side view! Get gold club membership, pay for one breakfast and second person doesnt have to pay for breakfast!
  • Stayed: August 2013, traveled on business
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Thank NaveenJain65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

I travel quite a lot both in business and leisure and I probably can´t say this is the best hotel in the world but is the best one I`ve ever been!

The service is well above the japanese standard (that is very high!), perfect location at Tokyo station and close to many attractions and restaurants. The panoramic city views from the room are simply superb and the quality of everything from the bed to the toilet are amazing. Even the lifts are great!

The only thing that didn´t really surprise me was the health club. The pool and gym are quite small and just Ok.

It is definitely pricey but worth every penny.

Room Tip: Corner rooms views are spectacular
  • Stayed: July 2013, traveled as a couple
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Thank Fernando L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2013

Perfect location at the Tokyo station, able to get to and from anywhere in the city in minutes, and several attractions are within walking distance. Food and Service at the best Shangri-La standard. Rooms are high, with nice views of the Station and a bit of the Imperial Palace, or view of the river side of the city. Don't miss having a drink at the lounge, looking at the Skytree!

  • Stayed: August 2013, traveled on business
    • Value
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Review collected in partnership with shangri-la.com
1  Thank JAV060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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