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“Great Value at an excellent location”

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Shangri-La Hotel, Tokyo
Ranked #2 of 75 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Reviewed August 24, 2013

Perfect location at the Tokyo station, able to get to and from anywhere in the city in minutes, and several attractions are within walking distance. Food and Service at the best Shangri-La standard. Rooms are high, with nice views of the Station and a bit of the Imperial Palace, or view of the river side of the city. Don't miss having a drink at the lounge, looking at the Skytree!

  • Stayed: August 2013, traveled on business
    • Value
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Review collected in partnership with shangri-la.com
1  Thank JAV060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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677 - 683 of 1,477 reviews

Reviewed August 22, 2013

While the hotel is expensive, the experience certainly meets the expectations. They have been very thoughtful about every small thing. The view from the room is also great. However, the directions from Tokyo station are a bit off. So it is possible to get lost.

  • Stayed: August 2013, traveled on business
    • Value
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    • Rooms
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Review collected in partnership with shangri-la.com
Thank DigvijayD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013

Not warm welcome,not easy access by walk .I contact concierge ask to come from Narita airport but they said our customer use limousine or tax!We dont know exact way to come by public!We ask late night dinning near hotel because of all hotel dinning already close at 12;00 might night.but they can't introduce us just go around Roppongi!

Room Tip: Nothing .They never up grade! Just you can stay you paid.
  • Stayed: June 2013, traveled with family
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3  Thank ヒサボン
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2013

Excellent room and service. The hotel is easily accessible to other areas of Tokyo and other inland cities which it is closely connected to Tokyo Station. In house facilites are all in good finishes and managment.


  • Stayed: August 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with shangri-la.com
Thank Amond C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2013

The hotel has a perfect location next to Tokyo station. If you arrive by Narita Express you will be met at Tokyo Station and escorted to the hotel through the underground corridors. All you have to do is to advise the hotel once you are on the train.
The same service is offered to you when leaving for the airport.
The service holds very high standard, typical for Shangri-la hotels in Asia. Very attentive and at the same time very descret.

  • Stayed: July 2013, traveled on business
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Thank Framcke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

Had a wonderful 5 day stay. Everything I needed was there daily without any need to call for service. TV, capsule Coffee machine, wireless internet, water, room temperature control that works. With a department store (with groceries and food at the Basement 1) next door and a convenient store at the entrance of the JR station, everything I need or may need is within reach.

Being right on top of JR Tokyo station, it's a convenient 60min ride by the Narita Express from the airport. A short walk 5-10min and you are at the hotel.

Make sure you print the direction guide from the hotel and have it in hand. The variety if food places inside the station distracted me and I walked around in circles for a bit, but it was good being lost for a while as you can see all the food that you can get to during your stay.

The hotel is at the Yaesu North Gate Entrance past 2 Starbucks (along the walkway to the exit and up the escalator at the exit itself). Turn right at the entrance and walk past the convenient store and right again past a pizza/bar and you can see the ground floor reception slightly to the left in maroon (if I remember correctly). Go in and the concierge there will guide your to the lift. The main reception is on Level 28.

If you have checked in past 830pm, most of the shops in the JR station will be closed. However, the bar downstairs and the convenient shop is open. More interesting are the all the food shops under the JR line starting from a short 5 min walk from the hotel.

There's a whole stretch of them and about 15 min walk away is http://www.andysfish.com/. 15 min is esimated time after a meal and beers. Might have been 5 or 10 min longer but it's not far and there are lots of people around past 10pm. Just need to remember that Shangri-La's at the far end of JR Tokyo Station coming back from http://www.andysfish.com.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com
Thank Fanshe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2013 via mobile

First impressions when you walk through the air conditioned first floor is wow. Very friendly staff, could not do enough for you. Chandaliers, beautiful flowers, art work, the list goes on.
Obviously this hotel is a luxury for most people, we stayed 3 nights.
Big rooms, comfy beds, turn down service, english tv channels, great view, excellent bath and 2 showers (rain and normal), welcoming fruit on arrival. All the amenities you can ask for, did not use any of our own.
Great toilet (LOL), lid opens as you approach it.
Worth spending that extra money for this outstanding hotel

  • Stayed: August 2013
    • Value
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1  Thank mojomiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel, Tokyo

Address: 1-8-3 Marunouchi | Marunouchi Trust Tower Main, Chiyoda 100-8283, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Chiyoda
#2 Spa Hotel in Chiyoda
#2 Luxury Hotel in Chiyoda
#3 Romantic Hotel in Chiyoda
#4 Family Hotel in Chiyoda
Price Range: $531 - $1,053 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Tokyo 5*
Number of rooms: 200
Official Description (provided by the hotel):
The splendid Shangri-La Hotel conveniently located adjacent to Tokyo Station. Guests will appreciate Shangri-La's unique brand of hospitality and service, as well as the very finest facilities and amenities while staying within the comfort and warmth of this luxurious Tokyo hotel. ... more   less 
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Also Known As:
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri La Tokyo
Shangri La Chiyoda
Shangri-La Hotel, Tokyo Japan

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