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Reviewed September 20, 2018

コテージが売りとのことですがそれだけなら他の施設に泊まった方がマシです。
従業員のレベルが酷くチェックインの際からこのホテルはヤバイ気がすると思いましたが宿泊しているうちに確信に変わりました。特に本館のレストラン内でサーヴしている50代の男性従業員が最悪でした。不愛想に偉そうにオーダーを取り客に命令口調で説教をする。本当に不快な思いをしました。従業員も外国人が多いのですがなんせ日本人従業員のレベルが低いので社員教育なんて出来ていないです。特別な日には利用しない方がいいですよ、ガッカリするだけなので。あと、各部屋のコテージも隔離されていて移動がいちいち面倒虫は発生する等不都合が多かった。二度と行かないし北海道全体的に接客業のレベルが低く最悪だったので北海道自体もう二度と行きません。

Staffs are rude attitude so I was really disappointed from them.
I never recommend this hotel.
Rude Staffs, Uncovinience situation, BUT Everything expencive.
This is not Japanese hospitality, it's JUST THIRE style.

Date of stay: September 2018
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
2  Thank Inspiration645140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2018

The hotel is near or on the same ground of a golf club, and they do not have nearby convenience stores but the hotel and golf club has restaurants so you do not need to drive out for meals. Ours is a 2 bedrooms double storey cottage facing the lake, so the view from the bedrooms and the first floor patio/balcony was superb - blue sky, fluffy white clouds, clear water and green green grass. There is a fire place, living and dining area as well as a kitchen. Take a morning walk around the lake to find many hidden wonders - butterflies, mosses on the stones, ground, flowers, clean air - really tranquil and beautiful. As the cottages are scattered around, you do need to walk from cottage, some steps to and fro, but it is easy on walking and the hotel does provide pickup service (free) within the compound. The hotel has onsen and their breakfast is delicious and service splendid.

Room tip: all cottages have different views, if you like lake or stream, make the request
Date of stay: June 2018
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank Rebecca G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2017

Before going there, I read some of the not so good reviews from previous visitors. However I found that this facility is a rarely good wooden cottages with well prepared environment with nature, which is not easily found even in my second home, Nordic countries.
On top, breakfast is quite good quality as well as variety and volume.
Sure to come back here again!

Room tip: recommend a water front cottage
Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank masanorik44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2017

We stayed in a small cabin at Hotel Nidom. Room had average amenities. Bathroom quite spacious compared to sleeping area. Log cabin was quite charming. The grounds are beautiful. Staff were pleasant and helpful even though their English was not good. We had dinner in the Japanese restaurant which was outstanding - we selected a multi-course dinner and were impressed. Breakfast was average. Can recommend Hotel Nidom, especially if you are looking to stay somewhere close to Chitose Airport, but still feel like you are in peaceful surrounds.

Room tip: I would recommend a larger cottage than the twin room accommodation.
Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Debra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2017 via mobile

Very nice 2 bed rooms cottage. Surrounded by golf course. Well equipped. Fully built with wooden log. Such a pleasurable experience with family. Very spacious. However, probably need to have car to get to this hotel and summer price can be double. Restaurant is pricey. Overall great stay.

Date of stay: February 2017
Trip type: Traveled with family
Thank dejjie14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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