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“Worst restaurant ever” 1 of 5 bubbles
Review of Pulcinella

Pulcinella
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Late Night, Dinner, Lunch, Delivery, Reservations
Antwerp, Belgium
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Worst restaurant ever”
1 of 5 bubbles Reviewed June 21, 2014

When we came in we weren't properly greeted and we had the feeling like we weren't welcome, also when we asked if they could speak English they answered they could not which was not a big deal because the menu was both in English and Spanish. After ordering, our food arrived at different times and was incomplete. When we mentioned that there was something missing they said they couldn't understand us so we asked the menu and pointed at the word after which they said it wasn't part of the menu( even though it was clearly mentioned in English!, that it was). We pointed once again at the word 'con' which means 'with' in Spanish after which the waiter said no and walked away without even offering anything else as a replacement or explaining why all of a sudden it wasn't part of the menu. By that time my boyfriend was already done with his meal so it was too late to insist to get anything else as a replacement. While my boyfriend was done eating, I on the other side still had a full plate when they already started to clean off our table! We decided that the whole behavior and the situation wasn't fair so my boyfriend explained to them that he is not paying the full price after which they pretended not to understand what he meant. When he explained it again they didn't replay after which he raised his voice a little and pointed at the menu, they said oh it's a mistake (in English) and agreed with our terms of payment. The whole situation ruined our dinner and our evening and the food itself was of a bad quality! Very disappointing!

  • Visited June 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
1 Thank Elena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first

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