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Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Colva, South Goa District, Goa

Reviews from our community

Poor - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Andrew Ma...
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Terrible! Avoid!”
Reviewed January 30, 2015 for a stay in January 2015
person found this review helpful

Nightmare!! Not disable friendly at all. Lifts work 50%,unhelpful and unfriendly staff. Heavy handed security at gate. Fobbed off and treated as if we were stupid. Changed apartment in same complex.Apartment was filthy!they have done nothing to help the situation and nothing to make up for not getting what we paid for. Bad bad bad. They are doing building work in neighbouring shops with noise going late into the night. There was thick black diesel smoke from old generator in complex, when power went out. This is not a good place. Pictures of complex taken years ago. Tired and in need of tlc. Very unhappy and a two week birthday trip ruined.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 5, 2015
This is a completely untrue!!! Yes the lift did breakdown when the guest arrived, but he was immediately (within 15 minutes) accommodated in another similar apartment (with the exception of AC in only 1 bedroom) in the same complex and is maintained by the same caretaker and is as clean and tidy as it should be. The guest was rude and abused the taxi driver as well as the society manager and later apologized. For his convenience we also provided him with a cellphone with India mobile no for a week to use. The very next day we asked him to move back to my apartment but he responded later saying he was comfortable at the new place and was expecting some refund. This gated complex with high security is just 4 years in its occupancy and is one of the best maintained complex in Colva with 2 swimming pools & club houses, well maintained gardens and driveways, etc.. The guest was provided with an ID card and is required to show at the gate if asked for by the security. Nobody in the complex is allowed to work late in the evenings or night nor did the guest ever mention about the noise to us during the stay. The generator is sound proof and placed in an open area with proper exhaust and no thick black smoke is ever seen. This guest did enjoy all the facilities at the apartment and the complex as is evident from the log maintained at the complex gate and the club house/swimming pool. I also did inform this guest about all the expenses incurred by me due to his stay at the other apartment and was hoping to give him some money back but were shocked to find out when we went to collect the keys on the last day that he had already checked-out 2-3 days earlier and sublet the apartment illegally to another person without informing us or the caretaker.The house was left in a mess and he purposely dirtied every linen in the house. I tried calling him and he sent me a threatening message. Subsequently we had to inform the police of the same. All text & whatsapp messages conversation with this guest is on record with me as proof and will be shared with the TripAdvisor management for necessary information.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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