We booked and paid for this hotel in January for a 1 night stay in August when we were going to visit gibraltar during our holiday in the Algarve.
We booked it at a very good price, being non refundable or amendable, however when the due time came, with the problems between the Spanish & Gibraltan border crossing we decided not to do a 500 mile round trip to get caught up in the massive queues, so I phoned the hotel the day before we were due to go just as a courtesy to let them know.
The hotel manager asked us why we weren't going, saying it was non-refundable. I told him I knew this and I wasn't bothered about a refund. However, he asked us to hold a minute, then came back on the line saying he understood our problem & he would refund us immediately, which he did.
Credit where it's due, he didn't need to do this, and I didn't expect it.
Will try again next year when we're going to Benalmadena.
- Official Description (provided by the hotel):
- Whether you’re staying for business or pleasure, you can expect ultimate comfort and convenience with the Holiday Inn Express Algeciras. We have 119 stylish and comfortable bedrooms all equipped of the highest standard and quality. Convenient dining options are available at the hotel including a complimentary continental buffet breakfast and snacks and soft drinks are available 24 hours at our vending areas. Familiar rooms available for two adults and two child. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Hotwire, Priceline, Travelocity, Orbitz, Cancelon, TripOnline SA and HotelQuickly so you can book your Holiday Inn Express Campo de Gibraltar - Barrios reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Algeciras Hotel Los Barrios