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Hotel Rural Las Calas
Certificate of Excellence
DEVON
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not Good!”
Reviewed January 30, 2011

I can only echo all the bad review for this Hotel......it seems to be a very 'hit and miss' affair......and not worth the 'miss' option! The owner on our arrival was abrupt and unfriendly ...the room we had faced onto the road ...No 2...noisy neighbout vans...but most of all it was very 'low ceilinged' and 'poky'. The bath was riduculous...as the shower screen would not allow you to reach the taps which were only shower taps ....so the bath took an age to fill with enough water...and the shower screen itself needed a good clean. The breakfasts were OK.....and we did not eat dinners ..as we were told by other guests that they left 'something' to be desired!. Instead we found a super Rest. in Matrional called El Martel and eat there . the picnics at the Hotel turned out to be expensive....E8 pp......as opposed to other hotets at E3.50pp.....We owuld not stay there again.

  • Stayed January 2011, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank nools-uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasCalas, Gerente at Hotel Rural Las Calas, responded to this review, January 31, 2011
Thanks for the comments about the stay in our Hotel.
We would like to receive them during the stay to can improve our services, because we ask always at the end of the stay to our guetss and all is ok and good until that we find this reviews here.

If the guest has some problem with the room during the stay and we know it, we can change them of room....
About the bath of the room, it was renovated the last summer and it is new so we do not understand the word "ridiculous". We haven´t received never any reclaim about it. You can see photos about them in our website.
About the price of the pic nic, it consists in a triple sanwich, an egg, one juice, a chocoloate and a youghourt, so we don´t think that it is expensive. If you go to a supermarket the price of all of it is the same.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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162 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
London
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 5, 2011

Rather out of the way to get to. In the end, not as rural as it sounds, being surrounded by conurbation, so it feels rather cramped. Admittedly, the building is rustic and has charm. The owner is unhelpful - reluctant to turn on the heating as the rooms were cold and damp on arrival. In the evening, the place appeared abandoned, as the communal areas were dark and unlit, and it was difficult to find anyone. During our stay, the owner was away in las Palmas, leaving the property in the hands of her help (who was pleasant, and competent). The food was mediocre.

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank WhiskyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ashford
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 18, 2010

We stayed at Las Calas after booking a walking holiday with Inntravel. The hotel is quietly located a few kilometres frim San Mateo, first impressions were what a charming place, however the owner's welcome was incredibly abrupt really more interested in making sure we checked in quickly and went straight to the dining room for dinner at 7pm.
The rooms are good, as we had expected for a rural hotel, clean,quiet and comfortable.Breakfast was also good, freshly squeezed Orange juice, cheese,meats, fresh bread,yoghurts and lots more.
We ate dinner on our first night, which really was disappointing, soup, pork with boiled potatoes and a cream pudding. It could be so good with a little more effort and imagination, we did not expect gourmet food but just well cooked and seasoned local food! Also you have to have dinner at 7pm, not later.
The area is fantastic for walking with amazing countryside, flowers, birdlife and really this compensated for the inflexibility of the hotel.
There are restaurants in nearby San Mateo but opening times seem to be a bit vague particularly for dinner midweek. We did find an amazing bodega restaurant in El Madrional called Restaurante Martell, well worth visiting with its own wine cellar and good food and service.
We would return to LasCalas, but definately would not eat there.

  • Stayed March 2010, traveled as a couple
    • Value
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Helpful?
Thank ashfordlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galway, IE
1 review
Reviewed October 4, 2009

We stayed this delightful rural hotel, close to the protected areas of Cumbre and Pino Santo, rich in ecosystems and birdlife.
Our room was individually decorated with white wash walls and dark wood, and personal touches from owner, ensure a comfy, personal feel.
Breakfast was buffet style and served in the garden with home made cakes and delicious juices.
There are a few restaurants in the local town of San Mateo, 4kms away to dine out.
Within the gardens not only will you find the 2 resident dogs but also the swimming pool (unheated) with loungers for relaxing, weather permitting.
As this hotel is 1000 meters above sea level, it is cooler than on the coast.

We believe a car is essential here to explore the surrounding area and the island. Ideal location for relax & hikers.

  • Stayed September 2009, traveled as a couple
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Helpful?
Thank ColineMuriel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
1 review
Reviewed October 2, 2009

we travelled the last winter to Gran Canaria. The rich diversity of a whole continent seems contained within the island of Gran Canaria. Like a great wheel, rugged ridges and deep ravines are carved outwards from the island’s mountainous hub to the coast, and their volcanic landscape offers striking contrasts. The white houses of remote villages dot the hillsides, and our hire car gives us the freedom to roam at will, with the views from the precipitous mountain passes providing thrills all of their own!
We stayed at Las Calas, near San Mateo. Blissfully secluded in its own gardens (complete with a splash pool and shaded sitting area) close to the central massif, this traditional house built around a courtyard planted with native species has a distinctly ethnic flavour, with touches of the Arabian and African. Dinner was included on the night of our arrival, and it was great.
We booked with Inntravel and we will repeat with them.

  • Stayed November 2008, traveled as a couple
    • Cleanliness
Helpful?
Thank AndreasAlis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
164 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed September 23, 2009

Went here for winter sun break whilst still being eco. Hotel is eco friendly and lived up to expectations on that score - however other reviewers are quite right. Evening meals very poor & expensive and as it was early december no other places open on an evening for a meal - never been served a 3 course meal as fast! Very cold atmopshere & temperature - fire in "lounge" very difficult to light and build up a heat. Breakfast ok but limited in choice - fresh orange juice from trees in garden was very nice.
No tourist info to speak of, very difficult to find out about local walks or activities that had been advertised.
Bedroom ok - very little natural light - had to have shutters closed as room straight off courtyard. Garden nice - sure in summer the pool is use but its not the place to go in winter.
We wished we had read the reviews before we booked - don't think we would have gone.

  • Stayed December 2008, traveled as a couple
    • Value
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Helpful?
Thank ecofi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brancaster Staithe, United Kingdom
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed April 11, 2009

Situated in a valley that appeared to get practically no sun, but lots of rain even when the rest of the Cumbre had better weather. Not really convenient for any of the walks that were planned on this hiking holiday. Poor service, honesty bar not stocked. Food poor, I felt sorry for those that booked to eat in the hotel every night (they had the same meals on a three-day rotation).

  • Stayed January 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1mat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Rural Las Calas

Property: Hotel Rural Las Calas
Address: Carretera El Arenal 36 | La Lechuza, 35329 Vega de San Mateo, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Vega de San Mateo
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Vega de San Mateo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Rural Las Calas 4*
Number of rooms: 9
Official Description (provided by the hotel):
Nestled high in the heart of Gran Canaria’s rugged mountains is the tiny hamlet of La Lechuza, and here you will find Hotel Rural Las Calas – once a 19th century manor house, now a cosy country inn. Renovated in 1999, the inn is a comfortable mix of traditional Spanish furnishing and African flair, with rooms built around a verdant central garden. Nature lovers will be pleased to know the the hotel is located close to the protected areas of the Cumbre and Pino Santo, rich in ecosystems and birdlife. Sporty types are well-placed for hiking, mountain-bike and horse-riding excursions. ... more   less 
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Also Known As:
Rural Las Calas Hotel
Hotel Rural Las Calas Gran Canaria/Vega De San Mateo, Spain

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