Spent two nights at the hotel and it wasn't a good experience.
The interior of the room is well designed.
The room was very noisy. It was like living in the middle of the street. When we complained they said it was because it was a Saturday night and the next day it would be better, which it wasn't. They also gave us the option of moving from the second floor to the third the next day but we arrived late the next day and we didn't think it was worth it as the noise was so bad.
The room was freezing. We did everything to make it warmer but it continued to be super cold.
The rooms are a bit dark and the views are non-existent.
You never really feel like the staff are helpful. When you have a problem they encourage you but do nothing else to actively solve. For example, when we complained about the cold the helpful thing would have been to come upstairs to help us regulate the temperature if possible or check if there is a problem. Instead, they drew a picture of the system to explain what we already knew.
In most five-star hotels your luggage is carried to your room, and then carried to your transportation. It was our wedding night and I was busy slugging around with luggage. This is just a serious lack of detail.
The breakfast room gets very crowded. The selection is not bad but when you have to queue for everything it makes you lose your appetite. There is only one waitress taking orders for coffee and omelettes, etc so it takes a while to get everything, when at all...
All in all, if you have experienced five star hotels this one cannot be considered one. It is at best a three/four star hotel. If they pay more attention to detail the quality could improve into the five star range but at this stage it isn't.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, Priceline, TravelUp, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hospes Amerigo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hospes Amerigo Alicante Hotel Alicante
- Hospes Amerigo Hotel Alicante