Having booked this hotel a few months earlier and being very pleased to get a good rate of £80 per night from Expedia I was then a bit nervous having read a few less than glowing reviews recently. However I was very happy when we arrived and found a very smart and modern hotel in a tastefully converted old convent (all white marble, dark wood, glass and chrome but within the original outside shell and exposed stone inside the lower floors).
The staff on the reception desk and in the breakfast room were very friendly and helpful and after a short time we definitely felt like part of the family.
We had a standard Dreamer room but it was surprisingly large, it seemed bigger than advertised with one bedroom / sitting room with a proper 2-seater sofa, then a similar sized bathroom / dressing room with 2 sinks, bath and shower. The bathroom was one area where I think they could look to improve, in particular the shower leaked very badly and the open plan bathroom / dressing / entrance area lacks privacy, there is a door between that and the bedroom / sitting room area but it still doesn’t seem right somehow.
There is no tea / coffee making facilities as standar4d in the room but was provided on request, unfortunately though the tea, coffee and bilk was not replenished at all and the cleaners did not clean the cups, maybe it’s just a british thing but being able to make a hot drink at any time is a must in a decent hotel.
The other issue with the room was the noise. We had a third floor room facing the inner courtyard so even though we did not face the main road the noise was very intrusive, every word could be heard from the ground floor. The windows appeared to be double glazed but maybe they could look at better soundproofing.
The hotel is theming itself on sleeping well so it is strange that the rooms are not quieter, also the pillows were firm foam ones, I asked for some softer feather pillows as I sleep much better on them, they only managed to find one in the whole hotel. Again, even Holiday Inns provide a pillow menu
The breakfast was excellent with a large variety of cold items from juices, cereals, fruits, meats, cheeses, fish, pastries, breads etc, good if you have a breakfast inclusive rate but at 18 euros (+4 euros for a cooked course) it is a bit steep when there are good options close by for a breakfast at around 5 euros (try explanade café 50 meters away).
The leisure facilities are on the roof with a very small pool (about 8 meters by 3 meters and less than 1 meter deep), there are a few sun loungers but no seats to sit in the sun, again something we looked for in vain as the weather was good in March and we would have liked to sit out to read.
So, there are a few niggles (as a regular business traveller I know how most hotel rooms have something that is not quite right), but nevertheless it is a good hotel and I expect it is definitely one of the best in Alicante and would have no hesitation in staying there if we visit there again.
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- Also Known As:
- Hospes Amerigo Alicante Hotel Alicante
- Hospes Amerigo Hotel Alicante