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“Excellent Stay”

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Holiday Inn Alicante - Playa de San Juan
Ranked #41 of 50 Hotels in Alicante
Reviewed May 28, 2014

Stayed 11 nights here 27th April to 8th May on bed and breakfast. Well situated for the brilliant beach of Playa San Juan and plenty of restaurants/shops within walking distance. Good size rooms kept clean by friendly maid service, friendly and helpful reception desk and good value hot buffet breakfast and bar prices as good as local bars. The hot part of the breakfast needs to be monitored a little better,If there was no eggs or bacon left it was a 20 minute wait for fresh. Thank you for a lovely stay.

  • Stayed: May 2014, traveled as a couple
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Thank KefalosBlues2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 - 181 of 649 reviews

Reviewed May 24, 2014 via mobile

We checked in on 22/05 after leaving another hotel due to bad location and no pool. When we arrived the receptionist was very friendly and helpful, our room was spacious and clean. The pool area was small but clean and ideal for my 7 yr old. We paid for b&b and we were very pleased with the breakfast it includes egg, bacon, fruit, cereal,pastries and more. When we asked about a fridge the receptionist arranged for the mini bar to be emptied so we could use the fridge. The beach is 10 min walk max and is a lovely beach, there's a supermarket 5 mins away, more shops and restaurants 5 mins away. Overall for the money we paid no complaints.

  • Stayed: May 2014
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2  Thank 020blondie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2014

Most staff we friendly, (the new girl was lovely) and what I expected, the rooms are quite large and value for money, the only reason we have not given a 5 was because the room still smelt of Cigarette Smoke when checking in and is not normal holiday inn standards. Great sun trap outside with lovely palm tree decoration. Will stay again.

Room Tip: Ask for a non smoking room!
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  • Stayed: March 2014, traveled as a couple
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3  Thank JackEms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2014

I spent two nights here in Nov 2013. The hotel is clean, friendly and well-priced. I took my meals in the hotel restaurant and while the food was just okay, the prices were good, the portions ample and the service always pleasant. For anyone traveling to Alicante on business or for a beach break (the beach is an easy 10 minute walk), consider this hotel. The only really obvious flaw I saw was hallway carpeting that desperately needs replaced - fortunately the rooms were much nicer than the hallways.

  • Stayed: November 2013, traveled on business
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Thank efellowsfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2014

Lovely hotel, clean, good breakfast, friendly staff and great value for money. We are just back from staying there for a week over the Christmas and New Year period. From beginning to end, we really enjoyed our stay. We are regular visitors to Alicante and we have stayed in many other hotels around the area, however value for money, this is the best hotel we have stayed in and we will return. Very nice little bar area for coffee in the morning or a drink in the evening. Less than a 10 minute walk to the beach, which is just perfect. Nice pool area and padel courts.

Stayed: January 2014, traveled with family
5  Thank CPKONE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2014

Stayed in this hotel over the New Year period & no complaints as such! Read reviews of hotel prior to booking & although they were quite negative, we were prepared to take the risk being major Holiday Inn users! We were not disappointed - the hotel is in a very good location near the beach & easy to get to from the airport by public transport. The staff are all very helpful, pleasant and can only praise them for their attitude. Reviewers have said that the hotel is tired and yes, it is a bit, but nothing to complain about and everywhere, including the pool area is kept clean & tidy - just don't go expecting an up-market hotel. The food is adequate but wouldn't necessarily use it for meals as there are plenty of nearby eateries within walking distance offering a more Spanish experience! Overall a pleasant stay using the hotel as a base for exploring the beach area and Alicante - and again, the staff were great!

Room Tip: if you can get an upgrade to a junior suite its very spacious with balcony, no sea view but nice to...
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  • Stayed: January 2014, traveled with friends
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2  Thank sconway250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2014 via mobile

We've stayed here a couple of times for a couple of key reasons--although it definitely has it's downsides. The "value" is the best in San Juan for a hotel with its amenities. Kids stay/eat free, parking is secure, decent kids program and various size of swimming pools are definite bonus. However hotel is in need of a MAJOR overhaul and renovation. Mattresses are old and squeaky. Noelia (manager) argued with me consistently that the room we had two years previously did not exist. She even told me she knows the hotel like her DNI! Red wine was served COLD at dinner. Fries served COLD. Given volume of guests in August, wait staff/ kitchen's priority are guests on full and half board. The hotel's proximity to Alicante, the beach, and the bus/tran are positives but it's wrinkles are starting to show. 2 star hotel at best but with a renovation, new beds, more attention to details I'm confident it could be better.

  • Stayed: August 2013
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1  Thank Lucas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this reviewResponded January 18, 2014

Dear Lucas T,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we hope to have the pleasure of serving you again soon.

Sincerely,

Adrian D
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Alicante - Playa de San Juan

Address: Avenida Cataluna 20 | Playa de San Juan, 03540 Alicante, Spain
Phone Number:
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Alicante
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotel in Alicante
#13 Luxury Hotel in Alicante
Price Range: $46 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Alicante - Playa de San Juan 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Hotel Holiday Inn Alicante-Playa de San Juan is located in a quiet area, just 400 meters from the spectacular sandy beach Playa de San Juan and only 5km from the centre of Alicante with easy access to other locations like Alicante Golf Course, shops, restaurants and other local attractions. This hotel is ideally located both for short breaks and holidays as well as for the business travellers visiting Alicante. Our comfortable 126 rooms are decorated in a fresh mediterranean style with parquet floors and equipped with air conditioning, television and satellite tv, minibar, safe deposit box and private bathroom. The hotel facilities include free parking and Wi-Fi in all the public areas as well as in 50% of the rooms, swimming pool, children's pool and playground, gardens, gym, sauna and paddle-tennis court (available at a charge). Our Restaurant Tamayo offers a wide selection of local dishes to tempt your appetite. We also have available our Bar serving drinks and snacks. The Holiday Inn Alicante-Playa San Juan has Seven Conference Rooms with daylight and all the necessary equipment to hold every kind of event. Our dedicated team of professionals will ensure that your meeting is a success. Look up our family packages including sports and extras for the childrenWe look forward to welcoming you! ... more   less 
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Also Known As:
Holiday Inn Alicante - Playa De San Juan Hotel Alicante
Alicante Holiday Inn
Alicante Province Holiday Inn

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