Stayed here for a week this time following an exceptional stay in July 2012. This time things seemed to have gone down hill a bit. The hotel receptionist took an insanely long time to check us in although there were only two couples in front of us. I thought I'd pre-paid for my reservation but they no longer took AmEx. i attempted to pay with my credit card and it took several attempts before she could get it to work. I called my credit card company to make sure it wasn't an issue on my end and they assured me that they weren't even seeing the charges come through and that it was in fact an operator error. It didn't help that the receptionist clearly didn't understand a word I was saying to her so thankfully my partner interceded and spoke to her in Spanish.
All of that aside, the walls appear to have either gotten thinner or the other guests surlier. One night when my fiance and I were talking in normal indoor voices one evening and our neighbor started banging on the wall and screaming at us in some unfamiliar language. We called security and the issue was resolved. Two nights later, we were watching television and heard a polite rapping on the wall. I think that the beds are on the same wall so the noise carries if you happen to snore softly let alone have a conversation. We were awakened very early each morning with the noise of the maids cleaning in the halls and room next door.
The room was cleaned regularly and the staff were polite and professional...especially the bartender who helped me sort out a bottle of wine with a bad cork I'd received.
Overall, I think this is better as a summertime resort than a low season accommodation.
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- Also Known As:
- Hotel Maya Alicante Hotel Alicante
- Kris Alicante
- Kris Hotel Alicante
- Alicante Kris Hotel