I am currently at the resort staying in the Tagor villas. The resort is attractive and the facilities aren't bad (although no gift shop for toiletries). The one thing that really lets this place down is service, or lack of it. For example you are supposed to get complimentary drinks by the pool at Tagor. You're lucky to get anything as you hardly ever see staff. You go to restaurants and bars and just sit and wait. The lock on our door didn't work and it was an hour before someone came to let us in. The staff may look busy but they achieve very little. Having stayed in RC resorts before, I am used to attentive staff. Here the onus is on the guest to make it happen. Not sure if this is cultural but it's a real disappointment. Your money is better spent elsewhere!
- Official Description (provided by the hotel):
- Enjoy the luxurious amenities from the Ritz-Carlton, Abama. Surrounded by picturesque backdrops like no other, guests will leave with memories to last a lifetime with experiences to follow. ... more less
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- Also Known As:
- Abama Hotel Tenerife
- Abama Tenerife
- The Ritz-Carlton, Abama Tenerife/Guia De Isora