The entrance to the hotel is beautiful and indeed the rooms are comfortable too. However we were disappointed on arrival to be told that the water would be switched off on our final morning at 6am. We questioned why: some kind of maintenance. I then asked about a discount but the receptionist seemed less than enthusiastic about even enquiring about this. We had breakfast only one day and the waiter was in fact surly. I spotted a hot breakfast menu and eventually knocked on the kitchen door to ask about it. Grumpily the waiter took my order - in fact the bacon and eggs and the tortilla francesa were tastey. We think that there were very few guests but surely we were all due a little more courtesy? We showered the night before planned departure - we´d been left with two bottles of water each. We were surprised that no bucket had been left wth the loo.
In fact...the loo did flush for both of us and while there was no hot water the tap was running cold. Heyho: why all the fuss? But still no discount for no hot showers in a four star hotel.
We have stayed here at least twice before and each time the service has been less than friendly. So - next time we will stay elsewhere. A pity
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