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“Oh so Orio”
Review of NH Orio al Serio

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NH Orio al Serio
Ranked #1 of 1 Hotels in Orio Al Serio
Certificate of Excellence
GreenLeadersGold level
Milton Keynes, United Kingdom
Level 5 Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Oh so Orio”
Reviewed May 8, 2014

Comfortable bed, great bathroom, excellent restaurant and not at all expensive when compared with other airport hotels which are usually very noisy - but not this one. I wish I had time to explore Bergamo - diary for next time as guide books make the place looks very interesting indeed.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels

Helpful?
Thank Russell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,122 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (26)
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Pavia, Italia
Level 5 Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed May 8, 2014

The hotel is right opposite the Milan - Bergamo Orio al Serio airport and is one of the NH chain hotels.
Very clean, comfortable and personnel is highly professional.
Everything was perfect, from reception, to the room that was big and clean.
I booked a minivan for the morning to take me to the airport and it was perfectly on-time: it takes litterally 5 mins to get there for a cost of Euro 5.
At 5 mins walg from the hotel you have the Orio Center mall open till 22:00 hrs, full of shops of all sort and various chains of fast food and restaurant.
Perfect place for a night stay before an early departure.
Prices are in the NH standard.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GiacomoBPavia_Italia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast Qld
Level 4 Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 6, 2014

I have stayed at this Hotel many times, last time in Oct 2013. After that stay I vowed and declared that I would not go through the pain again. Well, because of circumstances, (Business) my Wife and I had no other alternative but to reluctantly book 2 x nights. My simple request is that I stay in room #223 to which I have always requested and always (most times anyway) managed to get as it has lots of room and is not to dissimilar to a mini suite configuration.
Arrived on the Monday after travelling from Australia via Helsinki, Brussels and Eindhoven so fairly jet lagged and tired. Waited to check in for around 20 x mins, only one receptionist and no care for others in the Queue . Finally got to the counter and handed over the NH Silver Club Card and asked her to confirm room 223 to which she said "Sorry" not available. We booked this room 10 x days prior and had written confirmation of same, she did not blink an eyelid and repeated "Sorry" not available!!! OK what do you have I asked, she said (after checking her screen for another 5 very long minutes) I can put you in a "Junior Suite" I asked, is it that same size as 223, to which she replied, it is a "Junior Suite", I then asked my Wife and she said we are here for two nights and all I want is some space, so we accepted (meanwhile another 20 or so guests were waiting to check in). We went to the room and a "Junior Suite" it certainly wasn't, do we just take it on the chin or complain? We decided that it simply was not good enough so back to the Queue we went. After another 20 - 25 mins we advised the receptionist that it simply was not good enough and we were not happy. Guess what, we ended up after much perseverance in room 223. Ya Hoo we thought, no wrong! Air-conditioner not working, advised front desk numerous times to basically be told in a good old "Typical Non Service" re-buff, we can't do anything about it. The Service (Bar) is non existent, we waited 15 x minutes to be served, by then our pick-up had arrived and we had to leave behind he "Icy Cold Beer and Prosecco" we so much were looking forward to. Two nights of "Uncomfortable Pleasure" at its absolute best, never again will I stay at this Hotel!!!

Room Tip: Ask for room # 223, but make sure the Air Conditioner works!
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MIKEGoldCoastQLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malta
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed April 23, 2014

Very good hotel for an overnight stay close to the airport to get a morning flight. Stayed for one night in April 2014. Although the airport is directly in front of the hotel there is a motorway between the airport and the hotel. So there is a 15 minute walk with luggages to get to the hotel. On getting out of the airport one has to had to head to the right to get to a subway to cross the road.Very helpful staff and very good breakfast.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
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Helpful?
Thank velsar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
1 review
Reviewed April 9, 2014

Fresh, modern, clean, ok breakfast, well functioning Wi-Fi, great location (walking distance from the airport), friendly staff and overall excellent service.
I'm very satisfied with my stay in this hotel.


  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels

Helpful?
Thank SE_traveler2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandung, Indonesia
1 review
Reviewed March 14, 2014

When you need good, clean, easy to reach a hotel accommodation near by Bergamo Airport during your business trips, this NH Orio al Serio Hotel is the most convenience ones. A large modern shopping mall just walk instantly.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels

Helpful?
Thank DavidFaniesin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timisoara
Level 5 Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed March 6, 2014

i stayed here only for one night, but I was pleased with the hotel... very close to the airport and easy to reach... the room was clean and comfortable...contrary on what i read in some reviews, the stuff was very friendly and helpful...

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cristina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Orio al Serio

Property: NH Orio al Serio
Address: Via Al Portico 75, 24050 Orio Al Serio, Italy
Phone Number:
Location: Italy > Lombardy > Province of Bergamo > Orio Al Serio
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Orio Al Serio
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Orio al Serio 4*
Number of rooms: 118
Official Description (provided by the hotel):
For convenience and ease of travel in and around northern Italy, the four-star NH Orio Al Serio stands in a class by itself. The hotel is located a short walk via an underground passageway to Orio al Serio International Airport (also know as Milan Bergamo) and is within three minutes of more than 200 shops, bars and restaurants in the world-famous Orio Center shopping mall. ... more   less 
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Also Known As:
Nh Orio Al Serio Hotel Orio Al Serio
Nh Hotels Orio Al Serio
NH Orio Al Serio Province Of Bergamo

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