I pre booked a family room for the Strand Inn in February 2013 for August 2013. Three adults were staying in the room and the room description fitted perfectly. Even though it was a family room the drop down menu did not allow me to enter 3 adults so I called The Strand Inn to confirm. This was confirmed with no issue. Upon check in they had no note of this and charged us an extra €40.
Staff on duty had no authority. I was told the owner would contact me, that was 3 days ago and nobody has been in touch.
Really disappointing especially as I have been a returning customer the past 5 years.
- Official Description (provided by the hotel):
- The Strand Inn, Dunmore East is a contemporary Inn with a relaxed beach style. The Inn has fifteen stylish bedrooms, most with outstanding panoramic ocean views. The hotel is nestled in the South East Ireland coastline, on the edge of Dunmore East. Discreetly set in a unique position, with the terrace being the perfect vantage point to admire the views across to Hook Head. Just below is the stunning Dunmore East beach and cove, perfect to unwind on. The Strand Inn is owned by the Foyle family and has been totally transformed to blend contemporary cool with coastal comfort. ... more less
- Reservation Options:
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- Also Known As:
- The Strand Hotel Dunmore East