Having been closed for many years it was nice to hear that this Inn was going to open again.
We booked Sunday lunch which for us is a rare treat.
At £12.95 each, we expected a reasonable meal to say the least...
We booked for 1.30 but didn't get seated until 2.30. We then waited another 45 minutes for our food.
When I mentioned it to the waitress, she told me it was because they only had one chef.
I mentioned to her that I was not happy & she was very abrupt & said I could speak to the owner.
I asked her to relay the message which she clearly was not happy about.
Incidentally, there were 4 waiting staff just stood around during all of this( its a shame they couldn't help chef out)!
The owner finally came to our table and made the same excuses but offered nothing to us in way of compensation.
I did explain that knowing he only had one chef, he should hhave let us know that there might be delays at the time of booking or at least when we arrived.
We finally got served with a luke warm meal. The roast beef was almost in edible & we even heard other tables ask for steak knives to cut it.
We left most of ours & mentioned it to the staff that collected the plates.
We may have well talked to the wall!
I was ready to leave but our boys wanted pudding.
Another wait & I then went & fetched staff to take an order.
We ordred & 10 minutes later the waitress returned to say they had all gone but there was some cake.
We ordred some & what appeared was some large pieces of dried up sponge cake.
I did say to the owner it wasn't great and highlighted the points we were not happy with while we were paying the bill.
No adjustment was made & a half hearted apology was made.
The bill was nearly £80.00!!!
As long as the present owner is in this establishment, we will not be going back!
We did think they may have been having an off day but when we spoke to some villagers we know, they said exactly the same!
- Official Description (provided by the hotel):
- The Swan Inn is located in Ascott Under Wychwood in the beautiful Oxfordshire countryside. This charming property features a restaurant and opens onto a courtyard with a garden. Rooms at the 17th-century former coach inn have elegant décor. There is a flat-screen TV, tea and coffee-making facilities and a private bathroom. You can enjoy home-cooked dishes prepared with local produce in the Swan’s traditional restaurant. There is also a relaxing lounge area and pub with a roaring log fire. The surrounding countryside is ideal for walking with the Oxfordshire Way passing nearby. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Priceline, Booking.com and Agoda so you can book your The Swan at Ascott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Swan At Ascott Ascott-Under-Wychwood, England