This is a decent comfortable three star hotel on a very popular stretch of beach. The location is excellent if you want restaurants, activities and shopping around you. I booked directly, and called the hotel four times to book two rooms, book a transfer from the airport and to confirm that I had paid for my accommodation in the hotel's bank account, and scanned and sent a copy of the banking slip to the hotel's e-mail address. Horror of horrors, when I was checking out, I was being told that I had to pay for the accommodation again since the payment was not reflected in my account! The hotel probably had not more than ten rooms occupied, and if they could not manage such a basic issue with such low occupancy, what would happen in the high season?This was a disappointing part of the two night stay at Kenya Bay, but overall, the pool was good, the rooms good, the location excellent and the buffets also have a good variety with reasonably tasty food. Well done to all staff involved.
- Official Description (provided by the hotel):
- A beautiful setting among Frangipani and Bougainville with the most breathtaking views of the Indian Ocean, welcomes you to the Kenya Bay Beach Hotel, Mombasa. This exclusive hotel built in a subtle blend of African and modern architecture offers a marvelous ambiance for a truly wonderful and relaxing beach vacation. Located on Bamburi Beach, it is no wonder that year after year, families have anchored at this hotel for a relaxing and memorable holiday. ... more less
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- Also Known As:
- Kenya Bay Beach Bamburi
- Hotel Kenya Bay Beach
- Kenya Bay Beach Hotel Bamburi