Stayed at his hotel for a week and have mixed feelings about it. The best part is the most friendly, accomodating staff and great night entertainment. The best crepes for breakfast that tasted better than the ones I had in Paris. Even though the property is quite old, it is very well maintained and impecably clean.
What was not so good is that check out process took the longest time: they do not have records of your downpayment in the computer and it was very frustrating having to deal with it at 3 AM at checkout, even though the bill was already settled the night before. There should be better communication among front desk staff and better record keeping. I was told that kitchen was open 24 hrs and having breakfast before catching an early flight should not be a problem, but after walking all the way there in the dark, I found the door locked and it was frustrating that nobody at the front desk called them that there was a guest coming. The beach in front of the hotel could be kept cleaner and more attractive. Again, had it not been for the waiters, security staff, housekeeper,and the hotel driver who provided excellent hospitality, I do not think that this hotel would be my choice in the future.
- Official Description (provided by the hotel):
- A beautiful setting among Frangipani and Bougainville with the most breathtaking views of the Indian Ocean, welcomes you to the Kenya Bay Beach Hotel, Mombasa. This exclusive hotel built in a subtle blend of African and modern architecture offers a marvelous ambiance for a truly wonderful and relaxing beach vacation. Located on Bamburi Beach, it is no wonder that year after year, families have anchored at this hotel for a relaxing and memorable holiday. ... more less
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- Also Known As:
- Kenya Bay Beach Bamburi
- Hotel Kenya Bay Beach
- Kenya Bay Beach Hotel Bamburi