Hi,

Accept our warm appreciation at the reviews after your just concluded stay with us. These give us the required energy to keep offering service at the very highest level to our guests.

As is our promise to our guests, management and staff will continue improving our service delivery and the overall facility in order to conform to individual and best standards. As mentioned in your review, we are saddened that you wont be giving another opportunity to redeem ourselves. But before you make this position a finality, allow us to mention that we have the Club side of the property that is ideal for holiday makers. However, to be able to access this, you ought to request to be accommodated in this area (Which will be done free of charge subject to room availability) or by default when you book under All Inclusive meal plan. We are sure this will given you a 360 degree re-evaluation of our property.

We look forward to the next moment we will be given an opportunity to host you during your next holiday.

Yours Forever In-Service

Dear John,
Thank you for taking your time to write us a review.We appreciate the positive comments and we would love to host you again next time.
Karibu sana.

Regards,
Brigit Saru

Dear Mutisya,
It is always a pleasure to read from you having taken your time to give us your honest review.
We assure you that corrective measures have been taken to the individuals who work along the corridors.We always seek to ensure satisfaction,enjoyable and memorable stay when you are with us.We have different exclusive restaurants that serves different cuisines I.e Itallian & Indian however dependent on the theme,our main restaurant serves buffet.Please feel free to explore more next time you visit us.Thank you for the positive comments and we would love to serve you ,your family and your friends soonest possible.
Karibu sana.

Regard's,
Brigit Saru