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“Lovely Break” 5 of 5 stars
Review of Travellers Beach Hotel & Club

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Travellers Beach Hotel & Club
Ranked #3 of 14 Hotels in Bamburi
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Lovely Break”
5 of 5 stars Reviewed May 19, 2014 via mobile

I visited this hotel with my wife and 8yr old over Easter 2014 and was pleasantly surprised at how well I was treated despite the large number of holiday makers at that time.

When we arrives getting a room was delayed but they offered us a nice lunch as they sorted it out. After checking in, we found the room at a location we had specified. Another plus for them... meals, ambience and the staff were great.

A special commendation to the Manager called Wafula who made sure everything went well for us.

Only problem was we were not informed that the hotel is split into two the club and the beach. The club was all inclusive and anyone could swim in the evening unlike the beach where pool closed at 6pm or so.

All in all a great place.

Stayed May 2014, traveled with friends
Helpful?
3 Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, June 9, 2014
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you experienced a very high level of friendly and professional service.I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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647 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Nairobi, Kenya
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 16, 2014

I am currently holidaying at travellers beach hotel Mombasa, a hurried trip without much planning and I am pleasantly surprised. It doesn't cost soo much like other hotels in the area yet it's paradise enough. We got lovely rooms 609 and 608 that face the ocean and the view is spectacular.

Room Tip: I suppose all the rooms are good but the ones facing the beach give a better view
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank MISSFASHIONS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, April 24, 2014
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you experienced a very high level of friendly and professional service.I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zagreb, Croatia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 4, 2014

The hotel was fine, the food also. We even spent New Year's there, the celebration was organized in the garden with tons of different food.
Would definitely visit again because it is affordable and the staff was very helpful.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank madamz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, April 24, 2014
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you experienced a very high level of friendly and professional service.I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 4, 2014

The hotel is situated next to a lovely Italian restaurant, and that's about all. The hotel itself is kept clean and the room was very nice with an amazing view of the Indian ocean. The only problem with this hotel is its policy on allowing in prostitutes.
We are a interracial couple in our mid 30's with me being a Caucasian male and my wife being of African origin, but not Kenyan. Nearly every night of our stay my wife was confronted at the security post to enquire had she paid to stay here, the stay was part of our honeymoon. Therefore if you are a white male, married to a black female then I would stay in diani beach as this area is full of older white men with young black ladies.
We did complain to the customer relations manager whom admitted that the hotel had this issue previously, she was polite and left a bottle of wine in our room as a good will gesture. I still wouldn't return here though.

Room Tip: Only stay here if you're not an interracial married couple!! Superior rooms have the best sea v...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank stephen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, January 21, 2015
Dear Guest,
It was such a pleasure to read your valuable comments after your last stay with us. We really appreciate and do thank you for the support.
The management team has taken all your comments seriously and corrective measures to the concerns that you have raised. I am also happy to inform you that the issues raised have been addressed as at now.This is to re-assure you that we do take all feedback positively.
It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com
Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 3, 2014

I was at Travellers Beach Hotel for a small conference. Although I am at ease in China and Latin America, this was my first trip to Africa, so I was a but shaky. But I didn't need to be. The staff were super friendly and helpful. Brigid at Guest Services went the extra mile a couple of times to attend to various off-resort requests. Travellers Beach has everything to make you feel comfy and secure. It's clean, has bed nets for mosquito magnets, big rooms, perfect beds. At the same time, it is far from a sterile American-Euro-chain clone. The itinerant monkeys rambling around the edges and the morning hornbills in the trees remind you that this isn't Kansas. My only caveat - if you plan on eating at one of the "sit-down" restaurants instead of the buffet, make sure that you give yourself at least two hours.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank BirdBikingBuddha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, April 24, 2014
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you experienced a very high level of friendly and professional service.I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 27, 2014

Just returned today from a two week trip to Masai Mara and add on at Travellers Beach Club. Cant fault the hotel at all. Would recommend this hotel; excellent service from all staff, (James Sewe our waiter especially), nothing was too much trouble, the food was five star and excellent entertainment in the evenings (all inclusive part only). Once you get over the initial shock of the beach sellers (just tell them to leave you alone, they get the hint eventually) and dont buy from them until you have visited the wood carvers on the outskirts of Mombassa. We found a fabulous little place just along the beach from the hotel where we had numerous massages from Esther and Ayesha (600 kenyan shillings for an hour). Those girls work hard. Take the Tamarind Dhow trip too as this was well worth the money (La Marina restaurant in Mtwapa). All in all, first class holiday and one day hope to go back.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank sheila98b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, March 3, 2014
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you not only experienced a very high level of friendly and professional service but also enjoyed the variety of food and beverage offered in our Hotel. I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 25, 2014

Visited this hotel after 16 years and brought back a lot of memories, was checked in with a smile just how i remembered the last time. Still has excellent service and good food, Rooms could do with some modernization but then again it gives you that excellent vintage feel. Would recommend this hotel for anyone traveling to Mombasa.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Ch4r4n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, March 3, 2014
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you not only experienced a very high level of friendly and professional service but also enjoyed the variety of food and beverage offered in our Hotel. I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travellers Beach Hotel & Club

Property: Travellers Beach Hotel & Club
Address: Mombasa - Malindi Road, Bamburi, Mombasa 80101, Kenya
Location: Kenya > Coast Province > Mombasa > Bamburi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Bamburi
#3 Spa Hotel in Bamburi
#3 On the Beach Hotel in Bamburi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Travellers Beach Hotel & Club 4*
Number of rooms: 288
Official Description (provided by the hotel):
Travellers Beach Hotel is dedicated to give you a relaxed and home like feeling. Travellers Beach hotel provides a 4 star accommodation facility with luxurious amenities to enhance your stay and make it a memorable one. The amenities include telephone services, split air conditioner, balconies with panoramic view of the ocean and the swimming pool. ... more   less 
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Also Known As:
Travellers Beach Hotel And Club
Travellers Beach Bamburi
Hotel Travellers Beach
Travellers Beach Hotel Mombasa
Travellers Beach Hotel Kenya
Travellers Beach Hotel & Club Kenya/Bamburi

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