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“TOBIAS OCHUODHO” 5 of 5 bubbles
Review of Travellers Beach Hotel & Club

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Travellers Beach Hotel & Club
Ranked #4 of 14 Hotels in Bamburi
KISUMU
1 review
“TOBIAS OCHUODHO”
5 of 5 bubbles Reviewed October 24, 2013

i have been a frequent visitor to travellers hotel. what really touched this time was the much improvement done to the rooms and totally improved public and customer relationship. the cleanliness at the entire compound is to the standard of such hotel. personally i appreciate you dedicated staffs.they are really wonderfully. may the almighty God continue giving you strength to serve the community. you are really doing Kenya proud from the talks i had with may fellow visitors

Room Tip: rooms towards the ocean are quite and have a nice breeze at night
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  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TOO2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, October 31, 2013
Dear Tobias,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you not only experienced a very high level of friendly and professional service but also enjoyed the variety of food and beverage offered in our Hotel. I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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689 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 22, 2013

A very good place to stay. The furniture is quite "traditional" and gives a 60's impression. Good new mattress and bed sheets. The bath/shower room has a fair water pressure.
The facilities are really good, well manteined. There are 2 sides of the hotel thought, at one side apparently stays who is not full board, the oldest side but more reserved.
Although is announced Sauna, massage room etc on the facilities, apart of the pool, everything else is charged.
The breakfast is really good, plenty and with a large variety, after a while you just get bored, so I would recommend not stay on the full board which will give a opportunity to explore the city and new restaurants as they have reasonable prices.
The staff is very kind, must consider the cultural shock!!

Room Tip: Rooms on the old side are more quiet.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Merciogt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, October 23, 2013
Dear Merciogot,


It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you not only experienced a very high level of friendly and professional service but also enjoyed the variety of food and beverage offered in our Hotel. I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kampala
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 18, 2013

we stayed there in july, the restaurant, the food, the ambience are all cool. since the beach isn't private you will find many beach boys, craft sellers...but as long as you do not entertain them you can continue enjoying the beach uninterrupted. do not leave your doors open-hey monkeys are watching you and may pick your stuff from the room........at the reception, we enquired about a trip to malindi............this guy at the counter was quick to organize it at the cheapest 15000 kshs! but I saw on their notice board less than that......then I called another contact I had and this guy tells me 10,000 in a saloon car with aircondition including driver.......I go back to the reception and say no its ok cos ive got a better rate else where and this guy insists no give me business....at 8000 khs...I asked the kind of car/ aircondition/good driver..........but believe me when the car came it was a ramshackled car.....no ac, the malindi trip was so tiresome. on the nxt day our flight was at 3pm so we asked if they cud keep our luggage after the check out time and the same guy says at a fee, but we chose to move out with our luggage.......if you choose to stay at travelers, please do not be persuaded by men at the reception. he is a brown,not very tall, a bit elderly man.

Room Tip: choose rooms away from the bar by the pool cos at night the music tends to get louder
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank shp_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, October 23, 2013
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us.
I am delighted to learn that you enjoyed the variety of food and beverage offered in our Hotel in addition, the ambience as well.
The management team has taken all your comments seriously and corrective measures to the concerns that you have raised. I am also happy to inform you that the issues raised have been addressed as at now.
This is to re-assure you that we do take all feedback positively and we take necessary measures to the related concerns to ensure that you enjoy your holiday with us in your next visits.
It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gateshead, United Kingdom
Level Contributor
123 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed October 15, 2013

I stayed here with my wife for 1 night. The room was nice. It seems like a very long thin hotel. The food was OK. My wife was particularly keen on it compared to another hotel we go to. I was told check out in the morning would be fast... it wasn't. A very confused cashier who seems to have been up all night. African grey parrott was wheeled out in the morning and his cage was crawling with roaches! That says something about care for the bird and cleanliness behind the scenes. Staff member offered to spray the cage with Doom. Not sure that's good for the parrott! On the whole it was OK... I think aimed towards an old clientèle.
We left too early to see what full breakfast was like... but the continental was a bit sparse.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pumbavu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, October 23, 2013
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us.
I am delighted to learn that you enjoyed the variety of food and beverage offered in our Hotel.

The management team has taken all your comments seriously and will take the corrective measures to improve on all the concerns that you have raised. I am also happy to inform you that a lot of the issues that you raised have been addressed as at now.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Larvik
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 13, 2013

We stayed at the half board side for 4 days with a three year old and grandmother.

The grounds at Travellers are wonderful and beautifully kept. The poolarea and next to the beach the same. It is peaceful and green all over. For people not fond of sometimes aggressive monkey, bevare: they are plentyful and cheeky!
The staff are very helpful, but they mix up orders and in our room they took our towels and kept them the whole day before returning them.
There are free towels at the poolside so not a big problem..

Food at dinner and breakfast was very good with different things every day.
DInner was a bit late for a family with a small child starting at 19.30, but it was plenty of room and quick service.

The beachboys where a small problem at first, but use 15 minutes with one of them and learn his name and seem interested.. After that you refer to him if anybody else comes up to you and say you have a deal with him :)


All in all a great stay with a few hickups that without could have made the perfect stay.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Benjamin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, October 15, 2013
Dear larvik,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you not only experienced a very high level of friendly and professional service but also enjoyed the variety of food and beverage offered in our Hotel. The management team has taken all your comments seriously and will take the corrective measures to improve on all the concerns that you have raised. I am also happy to inform you that a lot of the issues that you raised have been addressed as at now.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 5, 2013

Currently still here, well on arrival I thought the hotel looked a little tired, with the odd stain and leaves in the pool .. however this was in the afternoon and it was windy. The following morning the whole place was being swept and cleaned and after a little initial disappointment became very pleased with the hotel. Food choice for some could be considered limited, its a buffet and every meal so far we have enjoyed with no problems. The rooms are quite spacous with a good bath cross shower with an enless supply of very hot water. we have a sea view with very capable air conditioning which we now turn off at night just because we were getting cold at 22 deg. it is a quiet, relaxed atmosphere with free entertainment from 9.30 each night which ends around 11.30 give or take 15 minutes and there are activities in and around the pools daily. The real winner though are the staff, they are always smiling, welcoming, offering their  services, saying hello ( jambo ) and do not expect a tip although we will tip at the end as we have been well treated.
The DOWNSIDE ... is the tourist sharks on the beach. Be warned ... these people will try their hardest to seperate you from your money. DO NOT BUY ANYTHING unless you consider yourself the champion of bargaining and visit the hotel gift shop first to give yourself a guide for prices. Example .. a wood elephant keyring with your name carved into it, gift shop price 300. Beach price after a good haggle 700. They try anything to keep the price as high as possible and the goods may not even be made of what they claim ( plain wood stained when claimed to be ebony ). The moment you set foot off hotel grounds onto the beach they approach, although they are very patient and polite they are also very persistant. They will walk with you along the beach for hundreds of meters and first time it's quite nice but wears off very quickly.
A trick another guest suggested, but was too late for us, was that when your approached for the first time by these vultures is to simply claim that this is not your first visit, you were here last year and you have got all the souvineer crap (paintings, carvings etc) and your not buying anymore and all your trips have been prebooked with your tour operator. They will still try but stick to your story, don't talk money, claim you can't remember and they will finally piss off.
Now the beach will become yours to enjoy at least outside your hotel. The beach is nice, some seaweed marks the high tide line and the sand is more like fine powder than sand. The sea stays shallow out for at least 100M so because of this the water is as warm as the hotel pool but when the tide is low it's more like weston super mare
The hotel has several pools some of which are linked, the pools are lovely and spacious and vary in depth to suit all. Sun beds are widely available poolside or under the palmtrees at the hotel boundry with the beach but not on the beach. The sun is strong and the constant sea breeze is most welcome so cream up or your burnt in 20 minutes.
Apart from the trips you can book through the rep ( or the beach sharks if your feeling brave ) there is very little to do near the hotel. The halla park near is a nice half day out, a taxi will pick you up, take you, wait for as long as you want, then return you for 1500 and we didn't even haggle. Then just your entrance fee.
Final conclusions ... Thoughly nice time in the hotel and on the trips especially safari, the beach and sea are lovely spoilt by the beach boys or beach sharks as I prefer to call them. Far more german guests than english and I have felt very lazy as some of them have been so friendly and always spoken in english. This hotel is very quiet and relaxing but after a safari I found the slow pace difficult to adjust to initially but not a problem now

Room Tip: The rooms are on 3 levels and I recommend the middle level or floor 1
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ian j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, October 15, 2013
Dear Ian,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you not only experienced a very high level of friendly and professional service but also enjoyed the variety of entertainments,food and beverage offered in our Hotel. The management team has taken all your comments seriously and will take the corrective measures to improve on all the concerns that you have raised. I am also happy to inform you that a lot of the issues that you raised have been addressed as at now.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 2, 2013

Do not be put off by mindless thugs who caused havoc in Nairobi. Do go to Kenya - it is a beautiful place. We had the best holiday ever!
We stayed at the Travellers Beach Club on an all inclusive basis (yes alcohol included) and what a lovely experience.
The food was excellent - I had to slow down but still managed to try some excellent dishes. The African night was special because it gave us the chance to try local food. There was Indian, Chinese, Italian, European and African food and plenty of high quality food.
The bar staff around the pools were courteous and brought your drinks and kept you hydrated!
Look forward to going soon with our grand-children.

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Ken J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, October 4, 2013
Dear Ken,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you not only experienced a very high level of friendly and professional service but also enjoyed the variety of food and beverage offered in our Hotel. I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travellers Beach Hotel & Club

Property: Travellers Beach Hotel & Club
Address: Mombasa - Malindi Road, Bamburi, Mombasa 80101, Kenya
Location: Kenya > Coast Province > Mombasa > Bamburi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Bamburi
#3 Top resorts Hotel in Bamburi
#4 On the Beach Hotel in Bamburi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Travellers Beach Hotel & Club 4*
Number of rooms: 288
Official Description (provided by the hotel):
Travellers Beach Hotel is dedicated to give you a relaxed and home like feeling. Travellers Beach hotel provides a 4 star accommodation facility with luxurious amenities to enhance your stay and make it a memorable one. The amenities include telephone services, split air conditioner, balconies with panoramic view of the ocean and the swimming pool. ... more   less 
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Also Known As:
Travellers Beach Hotel And Club
Travellers Beach Bamburi
Hotel Travellers Beach
Travellers Beach Hotel Mombasa
Travellers Beach Hotel Kenya
Travellers Beach Hotel & Club Kenya/Bamburi

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