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“Siagiruka” 4 of 5 bubbles
Review of Sarova Whitesands Beach Resort & Spa

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Sarova Whitesands Beach Resort & Spa
Ranked #1 of 14 Hotels in Bamburi
Certificate of Excellence
Slough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Siagiruka”
4 of 5 bubbles Reviewed January 25, 2014 via mobile

Stayed 7 nights with my beautiful wife, lovely decor, cosy rooms, good helpful staff, nice food...beach facing room....beautiful scenery....above average boarding. Will definitely stay there again...muzuri sana.

Stayed October 2013, traveled as a couple
Helpful?
2 Thank siagiruka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,266 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (393)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 19, 2014 via mobile

The room I stayed in was the refurbished room and sea facing. Fantastic air con!!! Necessity for Mombasa....!!! The rooms were clean and spacious. Only issue with this place is the amount of cockroaches by the bread toasting area. Had to laugh at the fright some guests got whole waiting for toasts. Also the vicious cats about. The staff were exceptional ... Wambui at guest relations, Geoffrey was Just a gentleman and peter the cocktail guy. Cannot fault this hotel besides the cockroach issue as off putting at meal times and cats with fleas taking over the loungers even the ones outside my balcony esp with cat allergy. Are these vaccinated? While there there was a rabies outbreak in Kenya so the last thing one wants is a scratch from cats all over the compound. Please get them out of your 5 star establishment as reminds me of sun and sands In kikambala that had Dogs about hence swimming pool had fleas!!!! Wld not wish this on your lovely premises!

Stayed January 2014
Helpful?
1 Thank Lovelytraveller33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 16, 2014

Sarova Whitesands Beach Resort & Spa, surely the place to be..Just to experience service driven by passion; right from the welcome, rooms, dining, entertainment, gardeners, security.. everyone! They have this caring attitude, and owning up issues to get amicable solutions.. all this with natural warmth, friendliness and professionalism.

With newly refurbished rooms being rolled out, the experience just went a notch higher. They live up to their endeavor.. to extend Refreshing African Hospitality.

Room Tip: All seafront rooms are refurbished
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 14, 2014

I have stayed at Whitesands many times, while in Mombasa for work or vacation. My experience over the years has been good. Staff are attentive and helpful wherever you are in the hotel. I enjoyed the tulia spa and the professionalism of the staff there. I'm glad to see the room upgrades, the rooms though very clean have had the expected wear and tear over the years. Looking forward to my next stay and recommend the hotel unwaveringly.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bettie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Stanley, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 14, 2014

the people there were so respectful of us & each other. zaituni juma[my favourite waitress] was so friendly we went back to the coco beach every afternoon . she even gave me a gift [sooo sweet] i`ve never had that happen anywhere else in the world. really liked the 11 a.m. water exercises in the pool & the snorkeling in the ocean[interesting]sooo warm

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marty w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chardonne, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 13, 2014

We spent for the 2nd time one week in november 2013 in this hotel. The renovated rooms with ocean view are great.
The service of all employees was really good, especially in the restaurant where Mrs. Ann was looking with a lot of care after the customers. The animation team was great as well and we had a lot of fun. We are looking forward to annother holliday in this hotel.

  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Margrit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
5 of 5 bubbles Reviewed January 12, 2014

My daughter and I shared some down time in Mombasa and the Whitesands staff did everything to make it a most memorable holiday. Our ocean-front room was beautiful, the staff were outstanding ~ from the driver that picked us up at the airport to the last person that dropped us off to everyone in between! The pools are lovely, the food was very good ~ everything is carefully set out to ensure a peaceful, relaxing and rejuvenating stay for all guests! I will be sure to come back again and again and again! Thank you!

Room Tip: Just say ocean-front!
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  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Corrona K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sarova Whitesands Beach Resort & Spa

Property: Sarova Whitesands Beach Resort & Spa
Address: Malindi Road, Bamburi, Mombasa 80101, Kenya
Location: Kenya > Coast Province > Mombasa > Bamburi
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Bamburi
#1 Top resorts Hotel in Bamburi
#1 Spa Hotel in Bamburi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Whitesands Beach Resort & Spa 3.5*
Number of rooms: 335
Official Description (provided by the hotel):
East Africa's finest resort, Sarova Whitesands Beach Resort & Spa is conveniently located on one of the longest magnificent beach fronts on the Kenyan coast. We take pride in ensuring our guests enjoy the most relaxing and comfortable stay in tastefully furnished rooms and suites offering spectacular ocean, pool and garden views. For dining and entertainment, guests can choose from three themed superb restaurants, two great bars, and the exclusive Cocos Beach Bar, overlooking the beautiful Mombasa Ocean. There are four outdoor swimming pools with water slides, spring board, diving boards and four floodlit tennis courts that also serve as a landing ground for helicopters. A fully equipped wellness and fitness club with state-of-the-art fitness equipment, a PADI diving centre and a host of water sports, like snorkelling and jet skiing are also available. Be it a family holiday with children, beach wedding, honeymoon, business meetings with a difference or special interests like deep sea diving or fishing, Sarova Whitesands Beach Resort & Spa has something special for everyone. ... more   less 
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Also Known As:
Sarova Whitesands Beach Resort And Spa
Sarova Whitesands Beach Hotel Bamburi
Whitesands Hotel Mombasa
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi

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