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“Sarova Whitesands”

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Sarova Whitesands Beach Resort & Spa
Ranked #1 of 14 Hotels in Bamburi
London
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Sarova Whitesands”
Reviewed September 30, 2012

Visited Sep 2011, sorry for late review. Great Place, friendly and helpful Staff and Management, Good food (specially if you are Indian vegetarian). Brief nightly entertainment (can do better), Going on beach was much hastkle from local vendors! so remained mainly in Hotel Compound. Rooms were old but spacious and bright, hopefully now Sep 12, it must have been refurbrished, will visit again soon. Keep up the good work.

Room Tip: Ask for Old building with sew view on upper floors
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  • Stayed October 2011, traveled as a couple
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Helpful?
Thank Nileo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Nairobi, Kenya
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 28, 2012

This is excellent service with an African touch. The service was exceptional and everyone was very pleasant (except for a hostess and receptionist who we think were having a bad day on our first night). Food was good, with a nice selection of cold salads and unparalleled selection of fresh juices. We had a standard room which was quiet and sufficiently large. Their huge pool was great for laps, and their cookies at tea were delicious. They have an excellently equipped gym, suprisingly much better than Serena Hotel. Their long ocean front ensured that we had a front-row seat every day to the beach.

There was ongoing renovation on their seafront rooms, and we appreciated their candor about it from the time we began our booking.

The icing on the cake would be if they would have more African music rather than 1980s US music every night. We'll definitely be back for a longer stay next year.

Room Tip: The standard rooms on the South side are very quiet and a good value for money.
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  • Stayed September 2012, traveled as a couple
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Helpful?
Thank Megan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed September 26, 2012

Stayed here for 5 nights after a safari with family. Excellent staff, in particular Wamboi in Guest Relations and Yvonne and Julius at reception. The food was stunning, good variety and catered to all tastes.

Rooms were good, clean and spacious and lots of choices of sun beds/ pools and bars during the day. Activities organised were very good as was the entertainment. Would thoroughly recommend for any family holidays - caters for all age ranges!

Room Tip: Go for a sea view room, nice views and the higher up the less noise.
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  • Stayed September 2012, traveled with family
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Helpful?
Thank RDawda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 26, 2012

I was not impressed as we got into Mombasa and then with our initial experience with Sarova Whitesands. We had to switch rooms and there seemed to be a lot of confusion with the renovation. If you're going to renovate with guests on the property, you need to know what you're doing. The hotel ottherwise is beautiful but the service was spotty at times. It looked like they were handling a lot of complaints from the guests.

Room Tip: The water in the bathrooms had a strange color!
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  • Stayed September 2012, traveled with friends
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Helpful?
Thank Kundara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worthing, England, United Kingdom
2 reviews
Reviewed September 25, 2012

Ive been here many times just for relaxing, would recommend to any 1 while in Kenya and not staying there, go in on a day pass, good for the kids, lots to do. swiiming are very clean and the staff are at hand always...

  • Stayed August 2012, traveled with family
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Helpful?
Thank kaasuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 25, 2012

Having just returned from a weeks stay at Whitesands I was a bit weary that the refurb works would spoil what would be a quiet and relaxed holiday.
Upon our arrival we checked in, the lobby is no different from other hotels ive stayed in, i dont spend much time in hotel lobbies prefering the pool etc so its design was immaterial.

The room - at check in, we were told that us virgin customers would be the very first people to stay in the new rooms. The hotel is very proud of them and i must say i am too. Smart card entry systems where you wave your key on the door and it opens, a modern light and spacious room, flatacreen tvs, entertainment hubs with all hdmi and usb slots on the wall, speakers in the bathroom which was very modern, nightlights, new beds which were lovely. All in all these are better rooms than your european hotels and arguably the best room ive stayed in abroad.

Works were ongoing in the next block from about 830-5 but we didnt hear them.

We stayed on an all inclusive basis andthe selection of foods and drinks was excellent. Personally we didnt like the buffet type dining which was more smart ( trousers for men) and prefered to eat in the pizzeria or lido grill which i found had better food and service.

Guests also have a free glass bottom boat trip ( park fees excluded $15) which was great.

Pools are great, pool attendants always around with a net fishing out dead leaves etc and no problem with sun loungers. Beach boys are a pain but dont come onto the hotel land, just be prepeard for them to come onto you when you just want to dip your toes in the sea.

All in all, an excellent hotel, very friendly staff, nice rooms and definetely somewhere id stay again.

  • Stayed September 2012
    • Value
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Helpful?
Thank dbj123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad
Level 5 Contributor
70 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 24, 2012

Our experience at the property was overall average. It has a standard lobby. The overall property though huge, and with all kinds of facilities like multiple large pools, water sports, bar, evening entertainment, shopping, the work, the quality of everything, the, maintenance was average. The room was large but the decor was nothing special. All the restaurants served decent hygienic food. The buffet had large variety, but was just ok in taste. The service was average. So all in all an average place!

If after doing the Masai Mara, you want to round out you vacation with some time on the beech, look elsewhere.

  • Stayed June 2012, traveled with family
    • Value
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Helpful?
Thank Rajeev_Shroff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sarova Whitesands Beach Resort & Spa

Property: Sarova Whitesands Beach Resort & Spa
Address: Malindi Road, Bamburi, Mombasa 80101, Kenya
Location: Kenya > Coast Province > Mombasa > Bamburi
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Bamburi
#1 On the Beach Hotel in Bamburi
#1 Top resorts Hotel in Bamburi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Whitesands Beach Resort & Spa 3.5*
Number of rooms: 335
Official Description (provided by the hotel):
East Africa's finest resort, Sarova Whitesands Beach Resort & Spa is conveniently located on one of the longest magnificent beach fronts on the Kenyan coast. We take pride in ensuring our guests enjoy the most relaxing and comfortable stay in tastefully furnished rooms and suites offering spectacular ocean, pool and garden views. For dining and entertainment, guests can choose from three themed superb restaurants, two great bars, and the exclusive Cocos Beach Bar, overlooking the beautiful Mombasa Ocean. There are four outdoor swimming pools with water slides, spring board, diving boards and four floodlit tennis courts that also serve as a landing ground for helicopters. A fully equipped wellness and fitness club with state-of-the-art fitness equipment, a PADI diving centre and a host of water sports, like snorkelling and jet skiing are also available. Be it a family holiday with children, beach wedding, honeymoon, business meetings with a difference or special interests like deep sea diving or fishing, Sarova Whitesands Beach Resort & Spa has something special for everyone. ... more   less 
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Also Known As:
Sarova Whitesands Beach Resort And Spa
Sarova Whitesands Beach Hotel Bamburi
Whitesands Hotel Mombasa
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi

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