This hotel is in stunning surroundings and it's designed to make the most of them. Every room has a great view onto the sandstone massif. The spacious rooms have huge floor-to-ceiling windows and every time we came into the room the view took our breath away. We had a huge bed which was very comfortable. The bathroom was lovely with an enormous Bath With A View - very romantic. The room was 5 star and faultless.
The Spa treatments are great; really recommended. Between us we had a brilliant facial, massage and reflexology (which was actually just a foot massage but a very nice one).
There's a lovely pool and I never saw more than 3 people around it. They've also carved out some steps up to the top of a nearby small hill from which you can get a wonderful panorama at sunset. There's wifi in the reception/bar area. It's not super-speedy but more than I was expecting in the middle of nowhere.
Obviously you're here for the National Park and ideally want a minimum of 3 nights which will give you 2 whole days of walking.
The staff were all helpful, friendly and without attitude. When we asked if we could borrow some sellotape to mend a pair of sunglasses they took them away and returned them glued and fully mended.
They really need to make the main building non-smoking - it's horrid; like central Europe in the 1970s.
What was the real let down was the dining experience. Firstly the piped muzak is ghastly, too loud and intrusive. Every morning at breakfast they played the Out Of Africa soundtrack - super-naff. Then at dinner it was Celine Dion Sings Showtunes - hard to keep one's food down!
The service at breakfast was very slow. A buffet would work far better, especially as many people are eating at 6.30am to get out walking and therefore can't really hang around. You get a basket of fatty pastries, one piece of toast and a teensy fruit salad sitting in orange squash concentrate.
Lunch is fine but there's no choice. It would be great to have a simple bar menu of sandwiches, burgers, salads etc.
For dinner there are 2 options for each course. Portions are quite small. It is hopeless for vegetarians. Even though I'd given them weeks of notice that one of us was a vegetarian we were offered a tiny green salad, a bowl of pasta with olive oil (no veg) or a combo of the side dishes that went with the main courses. I don't mind a 2 star hotel having no idea that vegetarians have taste buds and like protein (not a bean or lentil in the building apparently) and a nutritionally balanced meal but this place sets itself up to be something better. They really need to address this and that is why I've given them and Average rating.
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