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“Fabulous setting”
Review of Isalo Rock Lodge

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Isalo Rock Lodge
Ranked #1 of 2 Hotels in Isalo
Certificate of Excellence
London, United Kingdom
Level Contributor
165 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 308 helpful votes
“Fabulous setting”
Reviewed September 18, 2011

A newly built hotel in fabulous setting overlooking a row of rocky hills. I had a very comfortable bedroom with mosquito screen set away from the bed. There was a socket for the tv so I hope they will put them in soon. The entrance area included a space to put your suitcase and a cupboard including a safe. There was only one chair in the room but two sun loungers on the terrace overlooking the stunning view. The open plan bathroom could be closed up with sliding doors. Double sink with nice herby soaps but no shaving mirror. Huge bathtub which took ages to fill and was surrounded by uncomfortable pebbles/stones (I don't know why they thought that was a good idea!). No hand held shower attachment on the bathtub but there was a separate shower as well as a separate loo. Small towels. No electricity from 11-6 am, 10-2, 4-530pm. No Internet or wifi. The hotel was nearly empty so things might well be different with more guests but there was a choice of the same 3 main courses during my two day stay! That said, it was very tasty & well done. Sadly the same cannot be said for the breakfast which was a choice of 4 menus. 1) breads, 2) breads & juice/fruit 3) breads, juice/fruit & cereals 4) all of the above & eggs. It was the most expensive breakfast of my trip with the least choice. You were given a tiny pot of coffee, one glass of juice and a few bits of bread - no opportunity to chose whether you wanted a roll or croissant. They decided for you! Despite paying extra for the cooked breakfast I was given just one fried egg with bacon that looked more like ham.

The gardens have been nicely planned & as the plants grow it will look nice. The walks from the hotel were ok & you were properly in the canyon unlike the walks from the next door hotel 'the jardin du roi'. Those walks were much easier, flatter & open but more garden like. The view from the Jardin du Roi is very different because you can only really see trees. The view from the Isalo Rock Lodge is much more dramatic.

The hotel had provided a nice viewing point from which to enjoy the sunset. It was nicely done with sun loungers.

The hotel staff were friendly & couldn't have been nicer when they discovered I was staying there over my birthday, even producing a cake for me as a surprise.

However if you are staying there as an independent traveller & need advice/help with your reservation things get difficult. They will only accept payment for a reservation by bank transfer. Requests for information about their cancellation terms went unanswered. As did requests about information on the Isalo national park. There was no hot water one morning. That was explained by me using the bathtub the night before! If their boilers are that inefficient I dread to think how they will cope when the hotel is full. Finally, I tried to pay by credit card on leaving but they had a problem with their machine. They had given no thought to alternatives (eg impression of the card as I managed in other hotels) & expected me to pay in cash or make my way to some unknown district of Antananarivo on my return to the capital.

Room Tip: Ask for a room in the front row so you get an unobstructed view of the rocks
See more room tips
  • Stayed September 2011, traveled solo
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Thumbelina2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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309 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
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English first
Holland, Michigan
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 5, 2011

We had a delightful experience at Isalo Rock Lodge overall. The warm reception on arrival was marvelous! The rooms were always clean and well-furnished. The staff was helpful and attentive. The electricity service, however, was sporadic and off at night, making it very warm in the rooms without a fan or air conditioner. The food was delicious and always a work of art. Unfortunately our stay was soured by a difficult checkout that included needing to return to the main office in Antananarivo to settle the bill, poor customer service by the representative in the main office, and unanswered letters to the management after arriving home.

  • Stayed April 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank sontravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2011

High international standards, beautiful setting of Isalo National Park, well composed and integrated with the surroundings. Stylish rooms, open public spaces, elegant restaurant with glass panels overlooking stone formations. Excellent service.

  • Stayed May 2011, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank monisia75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 31, 2011

We stayed in this hotel for 3 nights. The setting is amazing and the hotel fits beautifully into this. Our rooms were large and beutifully appointed. Service was excellent and the food was the best we had in Madagascar. We would hapily stay in this hotel again.

  • Stayed July 2011, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank docpoole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 26, 2011

The location is amazing and the hotel is just beautiful, modern and classy. The rooms are spacious, BEAUTIFULLY decorated, fully equipped. The restaurant is awesome. Excellent service. I can go on and on about this gem in the middle of the sandstones of Isalo. I STRONGLY recommend to check this one. You won't regret it.

  • Stayed June 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank mdz3407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 22, 2011

this place is on a different level than everything else on rn7. minimalist design with stunning views out to a canyon from the privatw balcony. service is terrific and very helpful. only downfall is the food, which is overly ambitious and poorly done, especially for the money. wifi internet in rooms is a huge plus, but very slow.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank dk14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antananarivo
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 3, 2011

WOW!!! This hotel is fantastic as I said in the title! I never thought this hotel would be so great. The thing I really love is that the room is huge! I slept great there in my loving comfortable bed.I also thought that the food was fabulous I say FABULOUS!My mom,dad,and my sister atea lot and had an aweome time. I love the view there because when we went up the stairs where the satellite is we saw an awesome view! We really wish that we really can come for more days!

Hana(8 years girl from Japan but living in Tana)

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Hana926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Isalo Rock Lodge

Property: Isalo Rock Lodge
Address: Route Nationale 7 Lot II ZIE B.P. 04 | Sandstone Mountains, Isalo, Madagascar
Phone Number:
Location: Madagascar > Toliara Province > Isalo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Isalo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Isalo Rock Lodge 4*
Number of rooms: 60
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