Its Good to go there if you just want to go away form the city life. we stayed here for 1 night and when we check the website and room description it looks good and interesting. when we reach there we had a smooth check in. the room was OK but you can see the spiders in the rooms. i know its in the middle of forest but still cleaning is part of the room. you have to pay $100 excessive when you check in even you don't want to eat or drink there. all they want is money and don't even care about what customer want.
we have already informed the reception that we have to check out at 05:30 Am in the morning and we will not be using any facility but still we have to pay the extra amount. I don't understand that why you have to charge extra even i am paying for the accommodation and you have my credit card details already. I work in hotel as well and i don't think it should be like that. Hospitality is not just about money , its about what customers think about you.
- Official Description (provided by the hotel):
- Enjoy the heart of luxury at Auckland’s Waitakere Estate and retreat to the peaceful surroundings and breathtaking scenery of the native rainforest, only thirty minutes from Auckland. Escape the everyday and experience the magic of this spectacular rainforest retreat, featuring sweeping views that overlook the lush forest and native bush, on to Auckland and the Hauraki Gulf. Great in every season, Heritage Collection Waitakere Estate offers luxury accommodation and premier facilities within easy reach of the city. We have something for everyone, whether it’s relaxing amidst our beautiful grounds and gardens, exploring the magnificent open spaces of the Waitakere Ranges, or tempting yourself with a superb meal or high tea at our stylish restaurant. No matter your agenda or interests, our friendly welcoming staff will delight and indulge you, ensuring that your holiday is a truly authentic New Zealand Experience. Book today and immerse yourself in this elegant rain forest setting. ... more less
- Reservation Options:
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- Also Known As:
- Auckland`s Waitakere Estate Hotel Waiatarua