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“Wonderful location”

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Heritage Collection Waitakere Estate
Ranked #1 of 1 Hotels in Waiatarua
Reviewed December 12, 2013

Beautiful location. Set in the beautiful Waitakere bush with amazing views over the bush and across to Auckland City, viewing Sky Tower and Rangitoto. The staff were very friendly and efficient and the drive out there is scenic too. A lovely change from city hotels and if you have time you can go for lovely walks into the bush.

Room Tip: If possible get one of the few rooms which has views of city and bush aspects although there are not...
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  • Stayed: November 2013, traveled as a couple
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Thank Maureen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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152 - 158 of 225 reviews

Reviewed December 4, 2013

We had a lovely stay at the Waikatere Estate last week. The grounds are beautiful and the suite had an incrediable view. We were the only patrons at dinner our first night, but they served us impeccably and the food was delicious. Breakfast was excellent, as well. Although the rate was the highest we paid in New Zealand, they charged for Internet access. Other places included it for free. Still, it was a wonderful place to end our vacation.

  • Stayed: November 2013, traveled as a couple
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Thank JEC2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2013

We could not fault this estate. The staff, the rooms, the dinning room, THE FOOD !, the location, the view, the gardens... all were immaculate and we would be proud to host overseas guests here to show off our stunning country and hospitality. yes even the driveway was an adventure !! Staff, including the chef, could not have been more friendly and helpful and efficient. Whoever the groundsmen/women are, are also to be congratulated. The estate is a credit to all involved in its running so smoothly.. Thankyou for an amazing weekend !

Room Tip: upgrade to deluxe with Juliet balcony
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  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank Venetia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

There are a few minor things that could made my stay exceptional but overall we had an amazing weekend away at the Waitakere Estate. As soon as we walked in we were greeted by the lovely lady at the desk who went through all the things we could do on our stay including showing us a map of all the walks, etc. We bought the rainforest retreat package so included dinner and breakfast that were both lovely and we thought we were pretty lucky to get the seats with the best view in the restaurant for both meals! The only complaints would be although we bought the package that included the bottle of bubbles on arrival we didn't receive it until we asked for it which I felt a bit uneasy about but then we had it over dinner which ended up being more convenient. The other thing was our room was next the laundry so we heard the washing machine once, but lucky it was just once! Overall I would recommend this place to anyone its a bit old but quite well kept and the views are AMAZING.

  • Stayed: August 2013, traveled as a couple
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Thank JessiMitchel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013

Degustation 6 course meal was really yummy although pork belly and duck little salty.
The room was quiet and warm with wonderful views over Auckland.
Polite helpful staff on reception and in the restaurant.
Wonderful location with lots of beaches and forest tracks to walk. Check out the lower Dam walk, easy and beautiful.

Room Tip: room 7 the corner room has the best view over the Auckland harbour and Rangitoto Island
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  • Stayed: September 2013, traveled as a couple
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Thank D P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AucklandsWaitakereEs, Manager at Heritage Collection Waitakere Estate, responded to this reviewResponded October 16, 2013

Thank you for your recent review of Auckland's Waitakere Estate and for choosing to stay with us.

Fantastic to hear that your room was comfortable, and you enjoyed the spectacular views offered from it; nothing quite like waking up to see the Hauraki Gulf and Rangitoto is there?

Sorry that the duck and pork belly were too salty for your taste, but great to hear that the remaining 6 courses satisfied you.

We are pleased to hear that the service and scenery during your stay did not fail to impress you, there are literally hundreds of walks to do in the Waitakere Ranges so we are pleased you had a chance to explore some of them whilst you were with us.

We look forward to welcoming you back to the Estate at another time in the future.

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Reviewed September 26, 2013

As soon as we arrived we were met by the warm glow of the fire in reception, which was very welcome on a wet & windy Auckland afternoon. The bar area was very busy with people enjoying the afternoon tea, unfortunately if you arrive during this time you may have to park down the hill as the carpark in front of the hotel fills up quickly but it is easy to move your car up there later in the afternoon . The lady on reception couldn’t have been more welcoming & personally showed us to our room even though it was just around the corner. We had a room nearest to the restaurant which meant windows straight ahead onto the small balcony overlooking the pool & on the side with awesome views across to the city. The room & bathroom were very clean and the bed was comfortable. We ate in the restaurant for dinner & breakfast & found the food & service spot on. Our only criticism would be that we stayed in the restaurant too long & when we went to the bar for a drink it was closed, however we were able to get drinks from the restaurant bar to take back and sit in the main bar. Check out was very quick & easy & we will be back to sample the afternoon tea.

Room Tip: Room nearest to the restaurant on the corner had a great view with windows on 2 sides of the room.
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  • Stayed: August 2013, traveled as a couple
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Thank Renaru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AucklandsWaitakereEs, Manager at Heritage Collection Waitakere Estate, responded to this reviewResponded October 16, 2013

Thank you for your recent review of Auckland's Waitakere Estate and for choosing to stay with us.

So delighted to hear that as well as the fire, our receptionist also gave you such a warm welcome, we pride ourselves on our personalised check in service so appreciate the acknowledgement of this.

We think the views out over the city, gulf and rainforest are pretty spectacular, so glad that you share our affection for them too.

Sorry to hear that the bar had closed by the time you finished your meal, but pleased to hear that the team ensured you were looked after with your request for a drink meet.

We look forward to welcoming you back for High Tea in the near future.

Thank you for taking the time to leave feedback, it was our pleasure to have you stay with us, we are glad you had such a lovely time.

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Reviewed September 7, 2013

We had a package which included dinner and breakfast, we really enjoyed our stay. The hotel is older but our room was very clean and modern and the towels were the best we have used in any hotel. Staff were very friendly overall this would be one of the better hotels/motels we have stayed in and on a package deal money well spent. The high tea which you need to book was awesome.

Stayed: September 2013, traveled as a couple
3  Thank Darrel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AucklandsWaitakereEs, Manager at Heritage Collection Waitakere Estate, responded to this reviewResponded September 10, 2013

Thank you for taking the time to comment on your stay with us this past weekend; we are delighted to hear that both the staff and cuisine impressed you during your stay.

We are very proud of the heritage of our hotel, the common areas such as the restaurant are part of the original family estate built in the 1940's; as such when we refurbished these recently, they were decorated in a style which is in keeping with Estate's heritage.

We look forward to welcoming you back to the Estate to enjoy our facilities (and our towels) another time in the future.

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Additional Information about Heritage Collection Waitakere Estate

Address: 573 Scenic Drive, Waiatarua, Auckland 0650, New Zealand
Location: New Zealand > North Island > Auckland > Waiatarua
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Waiatarua
Price Range: $107 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heritage Collection Waitakere Estate 4*
Number of rooms: 21
Official Description (provided by the hotel):
Enjoy the heart of luxury at Auckland’s Waitakere Estate and retreat to the peaceful surroundings and breathtaking scenery of the native rainforest, only thirty minutes from Auckland. Escape the everyday and experience the magic of this spectacular rainforest retreat, featuring sweeping views that overlook the lush forest and native bush, on to Auckland and the Hauraki Gulf. Great in every season, Heritage Collection Waitakere Estate offers luxury accommodation and premier facilities within easy reach of the city. We have something for everyone, whether it’s relaxing amidst our beautiful grounds and gardens, exploring the magnificent open spaces of the Waitakere Ranges, or tempting yourself with a superb meal or high tea at our stylish restaurant. No matter your agenda or interests, our friendly welcoming staff will delight and indulge you, ensuring that your holiday is a truly authentic New Zealand Experience. Book today and immerse yourself in this elegant rain forest setting. ... more   less 
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Also Known As:
Auckland`s Waitakere Estate Hotel Waiatarua

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