Booked into the hotel with Expedia via Trip Advisor while on the road to Auckland. On arrival it was obvious that this was probably not going to go well. Reception was not manned by a receptionist as they had left for the day by the time I arrived just before 7pm. This meant that I also was not on the "arrivals" list but a good bit of tracking by the guy who was manning the desk located the email to the hotel from Expedia with the booking. Then the news I was given was that yes I had a room but none of the facilities were open (food, drink) as the chef had gone home early also! So here I was in the middle of the ranges ... i.e: in the middle of nowhere .... with a room but nothing to eat or drink. The gentlemen behind the desk did his best but frankly when the reception staff and the service staff all head home early then there is no hope. Needless to say I went looking for a place that could actually provide the service I was paying for ... and I found it.
- Official Description (provided by the hotel):
- Heritage Boutique Waitakere Estate is set in a stunning rainforest setting only 30 kilometres from Auckland City and the Airport. The property is a 21 room 4 star boutique hotel with restaurant and lounge bar facilities. The hotel's ridge top setting provides magnificent views of the surrounding rainforest and of Auckland City. There are extensive bush walking options on-site and in the surrounding Waitakere Ranges Heritage Park. The spectacular West Coast beaches are also neraby. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, Agoda, TripOnline SA and HotelQuickly so you can book your Heritage Collection Waitakere Estate reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Auckland`s Waitakere Estate Hotel Waiatarua