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“Terrible service”
Review of Jelenov Greben

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Jelenov Greben
Ranked #2 of 7 Podcetrtek B&B and Inns
Certificate of Excellence
Sinja Gorica
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Terrible service”
Reviewed April 28, 2014

A terrible service in the restaurant. We came first into the restaurant and waited for a soup over 25 minutes with a small child. Everone else were served before us. When we asked about our food the waitress gave us an really rude look and answer. We left and we are not coming back.

  • Stayed April 2014
    • Location
    • Cleanliness
Helpful?
1 Thank PetraPR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jelen2014, Manager at Jelenov Greben, responded to this review, July 23, 2014
Dear Mrs Petra,
first of all please forgive us for such slow response.
We are very sorry to hear that you expirienced slow service in our restaurant. Your comment was taken to heart and we have had counsultation with all our waiters regarding service. We usually pay special attention to visitors with small children and tend to serve children as soon as possible...this is, of course unwritten rule or a matter of basic etiquette for every restaurant . We are trying very hard to make all our guests happy and comments like this are taken very seriously.
We wish you will reconsider and return to Jelenov greben, we would be honored to have you back again. Kind regards, Jelenov greben.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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83 reviews from our community

Traveler rating
    51
    22
    3
    4
    3
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Serbian first
  • Spanish first
  • Any
English first
Belgrade, Serbia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 3, 2013

If you were ever wondering is it possible to see deers from 1m distance, or even to feed them - than this is the place! Clean and neat nature, calm atmosphere, and beautiful animals! Warm recommendation! You can book a room there and enjoy the nature for couple of days.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank nevencica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jelenov Greben

Property: Jelenov Greben
Address: Olimje 90, Podcetrtek 3254, Slovenia
Location: Slovenia > Styria Region > Podcetrtek
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 7 B&Bs / Inns in Podcetrtek
Price Range (Based on Average Rates): $$
Number of rooms: 10
Official Description (provided by the hotel):
Restaurant Winery Rooms and suites Spa Massage parlor Shop with home-made products Laser engraving Animals to feed Apple ranch Weddings Special occasions ... more   less 
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Also Known As:
Jelenov Greben Slovenia/Podcetrtek

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