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“DO NOT STAY AT THIS HOTEL!”
Review of Middle Park Hotel

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Middle Park Hotel
Ranked #1 of 1 Hotels in Middle Park
Reviewed November 13, 2012

We regularly stay at hotels across Australia and this was the WORST hotel we have ever stayed at. We stayed on a Saturday night and the noise from down stairs at the hotel was in-tollerable! The music and drunken laughter and screaming went until way after 2.30am! This combined with the fact that the beds are small and terribly uncomfortable, meant that we didn't get a winks sleep all night. When we mentioned the noise to the manager in the morning he was arrogant and rude and told us that they were a pub and what did we expect!....Well we expected a goods nights sleep actually and a manager who cared that his customers werent happy. I would NEVER recommend this hotel to ANYONE! DO NOT STAY THERE!

  • Stayed: November 2012, traveled as a couple
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6  Thank Cherry_Bomb100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_sharrock_MPH, Manager at Middle Park Hotel, responded to this reviewResponded November 18, 2012

Thank you for taking the time to review our property.

I would like to take this opportunity to say thank you for your feedback. Please be assured that noise concerns and sleep quality are issues we take very seriously, as they do not reflect the high quality standards we strive to achieve.

I offer my sincerest apologies for any inconvenience caused. I would also like to discuss your concerns further if possible? Please feel free to contact me directly so that we may work to resolve these issues.

The Middle Park Hotel prides itself on exceeding guests expectations and I can assure you that your comments will be shared with all of our team at the next team meeting.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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172 - 178 of 238 reviews

Reviewed October 26, 2012

Stayed here one night before a flight to Cairns. Nice room and comfortable bed, good shower. Victorian building having undergone a recent revamp. Bar is very popularandlots of locals use it after work for a drink and a bar meal. Restaurant is very good with a good selection of well cooked meals. Breakfast was included, but after the meal tyhe night before we opted for a light toast and jam with tea. Good staff andvery helpful with all queries. Would not hesitate to use again.

  • Stayed: October 2012, traveled as a couple
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Thank madasaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_sharrock_MPH, Manager at Middle Park Hotel, responded to this reviewResponded December 5, 2012

Hello and thank you for your review of the Middle Park Hotel. It is good to know that the room and facilities of the hotel were comfortable and well suited to your stay. The Middle Park Hotel prides itself on providing great food and it seems you were able to enjoy dinner in the restaurant while you were here. It is also good to hear that you were pleased with the overall experience and we look forward to having you return soon.

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Reviewed October 22, 2012

The bedroom maximised space with a thoroughly contemporary and tasteful bespoke design, more importantly it felt light and airy and the bed was very comfortable, this came after 3 nights in a central Melbourne hotel which was larger but felt enclosed and airless. The artwork provoked dialogue, as did the quality of the bar selection and bathroom soaps, a pleasant change after the mediocracy of mainstream hotels. Located well for those who enjoy walking, with an easy walk to federation square, mostly via parks, and to St Kilda via a long beach, these features coupled with a tantalising locked x rated drawer, great menu and friendly bar staff made this hotel a good choice for a holiday in Melbourne.

Stayed: October 2012, traveled as a couple
Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_sharrock_MPH, Manager at Middle Park Hotel, responded to this reviewResponded October 28, 2012

Hello and thank you for taking the time to review the Middle Park Hotel.

We are so pleased to hear you enjoyed your stay here with us. As a boutique hotel, we strive to distance ourselves from our bigger counterparts, by paying attention to the little details, such as bathroom amenities, customer service and a delicious bar and restaurant menu.
Every room contains work by iconic photographer Rennie Ellis, which we feel adds to the ambiance we try to create for every guest that walks through the door and also adds to the little quirks that make guests come back again and again. We hope to have you return to the Middle Park Hotel on your next visit to Melbourne.

Warm regards,

James Sharrock
Hotel Manager

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Reviewed October 16, 2012

I chose to escape to the Middle Park Hotel for a night even though I live in Melbourne - it was a great decision! The Queen Room I stayed in was lovely- a great size and very comfortable. I had a lovely deep bath after dinner and a great shower the next morning. The beds are very comfortable and I had a great sleep. Free Wi-Fi in the rooms is also great. Breakfast in the morning was a treat. The staff are all lovely and so helpful- I would definitely recommend this to anyone visiting Melbourne- or for those like me that need a night of escape!

  • Stayed: October 2012, traveled solo
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Thank Clea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_sharrock_MPH, Manager at Middle Park Hotel, responded to this reviewResponded October 28, 2012

Hi there and thank you so much for taking the time to review the Middle park Hotel.

It was a pleasure to read your comments regarding your stay with us. We are often complimented on our beautiful bathrooms and delighted that you had time to enjoy the bath tub. The Middle Park Hotel prides itself on providing exceptional customer service, and your positive comments will be shared with our whole team at the next team meeting. We hope that you escape to the Middle Park Hotel sometime in the near future for another relaxing night!

Warm regards,

James Sharrock
Hotel Manager

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Reviewed October 7, 2012

Spent one night here in a queen room on a Saturday night as we were in the area for a wedding. Great location with Middle Park shops, restaurants and a small supermarket in the same stretch, as well as being opposite Albert Park and only a five/ten minute walk to the beach. The bar downstairs looks great and was packed during our stay, with countless beers available on tap and a good menu (we didnt have time to try it out, but wish we had've).
Renovated to a high standard with rooms sized as you would expect for a pub - on the small side but has a small seating area and still more than enough room for our port a cot and bags. The only weird issue was the powerpoints were in strange spots, making it difficult to boil the kettle and use the iron. Our included breakfast for 2 was excellent, making the $185 we paid for the stay more than reasonable. Friendly and attentive staff made the overall experience great. Thanks!

  • Stayed: October 2012, traveled with family
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1  Thank Bethany1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_sharrock_MPH, Manager at Middle Park Hotel, responded to this reviewResponded October 28, 2012

Thank you for taking the time to submit your review of the Middle Park Hotel.

We are delighted to hear you enjoyed your overall experience during your stay in Melbourne. Thank you for pointing out our convenient location which is excellent for exploring the city and surrounding areas.
Hopefully if you make a return visit, you will be able to sample our traditional British-inspired bar menu or our equally delicious restaurant menu. We appreciate any feedback from our guests and we will be sure to look into the powerpoint locations in all the rooms.
We hope to have you return to the Middle Park hotel on your next trip to Melbourne.

Warm regards,

James Sharrock
Hotel Manager

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Reviewed October 2, 2012

Stayed in room 208. Despite double glazing, constant traffic and pedestrian noise kept me awake for hours. Size of the room was small and there was no desk. The shower door could only open inwards (when opened out, it would hit the toilet !). Although it is modernised and the staff are friendly, it is essentially pub accommodation and definitely not a place for a quiet stay.

  • Stayed: September 2012, traveled solo
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1  Thank Micwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_sharrock_MPH, Manager at Middle Park Hotel, responded to this reviewResponded October 28, 2012

Hello and thank you for taking the time to review the Middle Park Hotel.

We are firstly disappointed to learn that your overall experience of the Middle Park Hotel was not up to the standard that we strive to reach. I would like to sincerely apologies for your disrupted sleep. We do have internal rooms available and rooms that are on the quieter side of the hotel on Armstrong Street which can be requested at reservation stage.
Alternatively, if any of our guests are uncomfortable in their room, we encourage guests to contact reception immediately and an alternative solution will always be offered.
We hope to have you stay with us again at the Middle Park Hotel. Please feel free to contact us directly on your next stay to help us find a more suitable room for you and we do hope to see you again at the hotel soon.

Warm regards,

James Sharrock
Hotel Manager

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Reviewed September 28, 2012

We had a lovely stay. Very friendly staff, always prepared to help and do whatever they could for us. We feld very special and very welcome. Very good breakfast and we enjoyed the barmeals.
TV with a lot of channels. They did more than what could be expected. One day we had a disappointing daytrip and they took care of that for us and even had a little surpise for us. Middle Park hotel is the place to be on your stay in Melbourne.

Room Tip: First floor, less stairs;)
See more room tips
  • Stayed: September 2012, traveled as a couple
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Thank kitepassion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_sharrock_MPH, Manager at Middle Park Hotel, responded to this reviewResponded October 28, 2012

Hi there and thank you so much for taking the time to review the Middle Park Hotel.

We are delighted to read your comments regarding your stay here in Melbourne. It is always our aim to exceed guests expectations, and we hope that we did so in this case.
We are always willing to go above and beyond for our guests and to make sure their stay goes as smoothly as possible. We are also glad you enjoyed your treat to make up for your disappointing day trip.
We look forward to welcoming you back to the Middle Park Hotel someday soon.
Warm regards,

James Sharrock
Hotel manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Middle Park Hotel

Address: 102 Canterbury Rd, Middle Park, Port Phillip, Victoria 3206, Australia
Location: Australia > Victoria > Greater Melbourne > Port Phillip > Middle Park
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 1 Hotels in Middle Park
Price Range: $77 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Middle Park Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
The Middle Park Hotel is Melbourne's ultimate boutique hotel. Comprising of 25 stylish hotel rooms, Middle Park Hotel offers comfort, style and an abundance of personality. Located in Middle Park Village, the Hotel is close to major Melbourne attractions yet is just far enough from the hustle and bustle of the CBD for you to escape the madness at the end of a busy day. Just minutes from the city centre and Flinders Street Station, the vibrant St Kilda, South Melbourne and its fabulous markets and Albert Park - home of the Grand Prix; Middle Park Hotel is a quiet oasis within Melbourne city. Completely refurbished in 2010, the old world glamour of the building exterior is a remnant of its 19th-century heritage whilst the interior is contemporary in style whilst embracing the grandeur of the original building. The hotel entrance is marked with a red canopy, reminiscent of a 5th Avenue apartment. Guests are greeted with a grand Victorian staircase which ascends to hallways laid with plush monogrammed carpet and hotel rooms that exude contemporary luxury. ... more   less 
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