We stayed at the Seitenalm in June for 7 days with our 22-month-old daughter. We were very pleased with the service and the facilities and would recommend this hotel to those who like the family hotel concepts. We would certainly return, perhaps in winter.
Hotel. The hotel has been renovated in many steps and is a harmonious whole. The hotel is clean and modern and lies alone on a hill, a few km from Radstadt. The site is very quiet. The hotel is fully dedicated to the needs of children (as the Familotel name implies). The parking lot is free and large enough for all guests.
Room. The room was spacious and clean. We had a two-room suite. The beds were comfortable and we had a view down the valley towards Radstadt. The bathroom was clean and functional. A baby bed as well as a bottle sterilizer was provided
Food. The dining room was split into various smaller rooms, which was not overwhelming. The breakfast buffet was very good. A light lunch buffet was served which was sufficient. The dinner was a served 4-5-course menu, and was good. There was enough variety and the quality of the food was good. They had baby food available and also food for smaller children. Our daughter ate well.
Kids club. The kids club is in the basement. There was a large common room where kids and parents could play. The kids club had a few separate rooms where various activities under supervision were offered. There is a small kids cinema. Our daughter did not want to be left alone at the kids club, but that had nothing to do with the quality of the personnel, which we found good and attentive. The kids club offered many exterior activities, which the kids liked. The activities with all the animals were particularly good, and our daughter loved the horses / ponies and feeding the donkeys. The large pond was nice too. There is a large exterior playground in good shape. There was a kids disco once per week.
Spa / Pool. There is a large indoor swimming pool that we used a lot since the weather was not that good. There is also a smaller heated pool for children and a whirlpool. The water was clean. We did not have the chance to use the sauna, but the exterior saunas looked very nice; probably great in the winter months. We did not use the small fitness room nor the massage services.
Activities. There are many hiking opportunities in the area. Some walks are easy enough to use the pram and some good and light 3 wheeled prams are available for free. Hiking backpacks to carry your child are also available for free. We went to the Sonnenalm, which was a nice relatively easy hike with the pram.
Service. The service was very good and friendly. The hotel owner and his family is always on site and very helpful.
Others. There was a nice quiet room for babies, with cribs and baby food.