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“Loved this friendly hotel”

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Schlosshotel Iglhauser
Ranked #2 of 2 Hotels in Mattsee
Auckland
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Loved this friendly hotel”
Reviewed July 18, 2012

Well located hotel for either spending time on the lake or a day trip to Salzburg. Also seems to be popular for weddings and functions - though not to the detriment of other guests.

When we arrived we were surprised at the lack of check-in formalities - nothing to sign - they were expecting us and so handed over room keys and arranged a welcome drink. After a long drive to get there is was a nice touch.

The staff are very friendly and accommodating. While not too much English is spoken there's not much that can't be accomplished by hand gestures, a phrase book and a smile! WE asked for some washing to be done - no problem - and when we tried to pay on check out were told "no charge - its all fine." Same for some drinks we took one afternoon on the terrace - no charge even though we asked!

The owner is a charming man, always stopping to say hello at breakfast or when passing. Breakfast is amazing by the way - home made butter even!

Rooms are lovely and comfortable and wonderfully cool given the heat outside. Only negative was mosquitoes from the lake but not the hotel's fault. This hotel continued the theme of our tour through Germany and Austria and was a gem to which we would love to return.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kiwis4europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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272 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • English first
  • French first
  • German first
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  • Portuguese first
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English first
Mainz
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 19, 2012

On arrival the hotel appears picturesque. Unfortunately we were not welcomed by the reception staff in a way we would have expected in a hotel of this category. On finding our suite there were several small details such as failing light bulbs, lack of shower curtain in the bathroom and little space for depositing luggage which disappointed us. Otherwise the rooms were nicely decorated and clean. The overall decor is attractive although in disrepair. Probably the owners need a little help.
The staff is friendly enough although they lack polish (perhaps overworked). The food in the restaurant is very good and breakfast is offered as a buffet. As we were leaving on a Sunday and came down for breakfast quite late we were shocked to discover that we had to vacate our suite by 10a.m. and would miss breakfast as the buffet was due to be removed at the same time. On expressing our annoyance the food was left until later so we managed to breakfast after all. Nevertheless this was not a pleasant experience.
All in all we can recommend this hotel, but with small reservations. The area is picturesque and the hotel is pleasantly situated on the lake Mattsee in a quaint little town.
Being not far from Salzburg it´s position is perfect for outings and the airport is not far.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank PinkPantherKhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 29, 2011

a excellent hotel, in very beautiful area, with a sea, also the city salzburg is near, so you can go to the theater and so on..
also when come by airplane, the airport ist only half an hour away;
so a hotel which i can advice !

Room Tip: To choose a good room is very difficult, becaus it depents on you personal wishes, they have all kin...
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  • Stayed April 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank werner k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Schlosshotel Iglhauser

Property: Schlosshotel Iglhauser
Address: Schlossbergweg 1, Mattsee 5163, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Mattsee
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Mattsee
Price Range (Based on Average Rates): $
Number of rooms: 36

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