On arrival the hotel appears picturesque. Unfortunately we were not welcomed by the reception staff in a way we would have expected in a hotel of this category. On finding our suite there were several small details such as failing light bulbs, lack of shower curtain in the bathroom and little space for depositing luggage which disappointed us. Otherwise the rooms were nicely decorated and clean. The overall decor is attractive although in disrepair. Probably the owners need a little help.
The staff is friendly enough although they lack polish (perhaps overworked). The food in the restaurant is very good and breakfast is offered as a buffet. As we were leaving on a Sunday and came down for breakfast quite late we were shocked to discover that we had to vacate our suite by 10a.m. and would miss breakfast as the buffet was due to be removed at the same time. On expressing our annoyance the food was left until later so we managed to breakfast after all. Nevertheless this was not a pleasant experience.
All in all we can recommend this hotel, but with small reservations. The area is picturesque and the hotel is pleasantly situated on the lake Mattsee in a quaint little town.
Being not far from Salzburg it´s position is perfect for outings and the airport is not far.More
- Free Wifi
- Free Parking