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“Scammed and ripped off from pat...”

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Cbreeze Villas Dromana & Safety Beach
Whittlesea, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Scammed and ripped off from pat...”
1 of 5 bubbles Reviewed January 4, 2014

My mum and myself booked accommodation.when we arrived at the only address given we could not find the place and when we did people were in there and no answer....We then tried to ring and both phones disconnected..So we researched and found the other address incase of error.Had problems finding it then to find it was full too and still can't find PAT anywhere.It is a TIME SHARE not what was advertised at all...after 4 hours we went back home.MY MUM never got to wake up on beach for her birthday..very angry what a awful experience.PAT IS A RIP OFF scammer..be careful

Stayed December 2013, traveled with friends
Helpful?
1 Thank Candy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 reviews from our community

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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    1.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    1 of 5 bubbles
  • Value
    1.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed February 7, 2013

Oh what a long an sorry story this is...
I booked accommodation with Pat late in 2012. On the Thursday before the booking I rang Pat to let her know there was an unexpected family issue and requested a re-booking. Pat re-booked us for a couple of weekends later.
On arrival, we were unable to access the accommodation key via the key safe. We spent the next 3 hours trying and failing to make contact with Pat via Email and her phone numbers. Dejected, we headed back home - Lucky we didn't have to travel hours!
We are now in dispute over $$. I do not want to re-book a weekend from a business that is run so poorly that their customers cannot get support there is a problem. Since I re-booked my original weekend, I have offered to meet half way and get a 50% refund which Pat refuses. I feel completely ripped off.

  • Stayed December 2012, traveled as a couple
    • Service
Helpful?
3 Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mornington Peninsula hotels

Melbourne, Australia
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed January 21, 2013

"Sub-standard" is an understatement. A 3 Star rating is an "overstatement".
The quality and cleanliness of the bed was that appalling that we couldn't sleep in it, leaving us no other option but the inconvenience of returning to Melbourne!
There were unidentifiable stains on the blanket and quilt along with a hole in the top sheet.
There was no mattress protector on the mattress.
The towels were of poor quality and appeared to be at least 10 years old.
Icing on the cake, is that after we complained to "Pat", she stated that if we left immediately (which we did), she would reimburse our money in full!
Guess What? After many phone calls regarding our money, Pat said that she had "changed her mind and would not return any of our money",
Pat turned out to be a very rude, dishonest woman with no customer service or hospitality skills at all. Unfortunately, this attitude was expressed in the condition of the property.
Do not waste your time or money in staying at CBreeze.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gabster_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 bubbles Reviewed November 7, 2012

No water tumblers or beer glasses, No tissues - only an empty tissue box holder, no salt & pepper in what was described as kitchenette (one empty salt shaker), insufficient king size blankets for king size bed, previous persons toileteries left in shower, once you had used the spa there was no further hot water for a shower and finally there was a very old dead bird in the patio area.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Quickbeds

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cbreeze Villas Dromana & Safety Beach

Property: Cbreeze Villas Dromana & Safety Beach
Address: 8 Permien St, Victoria 3936, Australia
Location: Australia > Victoria > Mornington Peninsula
Hotel Style:
Ranked #52 of 61 Specialty Lodging in Mornington Peninsula
Number of rooms: 6

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