I used this hotel because my business colleague stayed at the same hotel, so I booked from Booking.com, using American Express and I thought I prepaid because all hotels in the area was fully booked. However, I managed to find another hotel, but could not cancel this hotel anyway, because I could get no refund. When the end, it seemed like I hadn't prepaid anyway, it was only insurance for Booking.com, and needed to pay the hotel with VISA.
Now to the hotel review:
Looks good from the outside, and the placement is good. The inside of the hotel is tidy, but old and not too good looking. Very small elevator, but it's only 3 floors, so no problem unless you have lot of luggage.
I had a double room, which was old, but again, tidy. Cleaness is overall good and new towels every day, but shower head could be cleaned now and then. Very small shower, and my room must have been close to the hot water boiler, because it appeared immediately in my shower. Water pressure is not the best. Actually, I thought the beds were quite ok, even I see other people may review it to not so good.
Don't stay at the hotel to watch TV. Italian only channels and small TV in the room.
My room also had a great view of the lake, and a nice balcony to sit outside.
The staff is ok, but they're english is far from perfect. But they speak more english than the rest of local residents.
There are wifi access in the rooms, but it's very slow. Wifi coverage in reception and breakfast area was however not accessible.
Breakfast is not worth the price which is €5. Better to go to local cafe nearby if you have the chance, and pay less.
Summarized: It's not the hotel you would prefer. If it's your only choice, it's ok and cheaper than the rest.