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Finca Cortesin Hotel Golf & Spa
Ranked #1 of 2 Hotels in Casares
Certificate of Excellence
Reviewed February 12, 2012

I think this is the best holiday hotel I've ever visited. Apart from the location, which is good but not outstanding, everything about "Fina Cortesin" is just perfect. My wife and I love the overall style of this resort, the architecture is both classic & modern, understated & refined, using almost exclusively black & white. The interior design is top-notch and more adventurous in colour, using antiques & handicrafts from all over the world. You'll love your room ! The two big "black" swimming pools are awesome. Food is excellent, especially to hotel-standards. Add to all of this the great & challenging golf-course, home of the Volvo Matchplay World Championship. You'll be in heaven...However, the weakest link of the resort might be the level of service by part of the personnel, which is not always on par with the greatness of the hotel and the rather high prices.

  • Stayed: March 2011, traveled as a couple
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1  Thank jantheys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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247 - 253 of 472 reviews

Reviewed December 21, 2011

A delightful week in an elegant, relaxed golf hotel. Beautiful furnishings - someone had excellent taste and it shows in every corner. The best : golf was made easy and a challenging nice course; pool scene relaxed and pleasant and not too cannonballing children; dinner restaurants (both + bar food) very good food and even thought we ate every night for a week, we didnt tire of them; fantastic spa; excellent staff. It was not stuffy but relaxed, charming and very helpful. The only even slight critic is the breakfasts. We felt the lady in charge was stressed and not so pleasant and the food too sweet (major sugar in everything). I actually think it would have been nicer to have buffet since it took a long time and was overly complicated. They need to work a bit on this, in our opinion. Offering more simple, fresh faster options with better service. (Cappucinos were burnt and from a machine and obviously not hand made), However, if that is the only critique i can come with, not so bad! A lovely, lovely hotel, highly recommended and we'll be back.

Room Tip: We had a lovely room in the corner and never heard another guest. For me, quiet is a key factor in...
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  • Stayed: November 2011, traveled as a couple
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Thank lyxgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2011

The beach club of the 5 star Finca Cortes in Hotel a little piece of heaven.
Joanna Dias looks after the club and makes guests feel welcome. The service is natural and attentive and the venue’s design makes the setting feel exclusive.
The club is seasonal. Parking is limited so in high season this might be an issue, but I managed to find off street parking nearby. Hotel guests are offered a free shuttle.
There is a freshwater pool with sun beds and the view is stunning out to sea. Most of the beach bars on this stretch of coast are quite basic so for some luxury I really recommend this place.

  • Stayed: August 2011, traveled with friends
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2  Thank Andrew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2011

My husband & I stayed for a last minute, long weekend so we wanted a place where we could feel pampered & unwind quickly. We chose Finca because of it's location, the look based on the website and what the hotel offered.

Finca is probably one of, if not the most beautiful hotel we've stayed in yet. The interior design is timelessly stunning and something clearly the hotel & staff take great pride in as it was done by the famous Duarte Pinto Coelho and it was his last project as well. However, we felt that the beauty actually outshone the service to be honest and the staff relied on it to hide behind, and we're finding this more & more. That highly designed hotels, tend to have more style than substance really but the style let's them get away with a whole heck of a lot for the money you're paying and it shouldn't. In our opinion, if you're going to charge the fees, everything should be seamless and thought through.

CHECK-IN:
We filled out an pages long pre-arrival form which gave our check-in time etc. Our room wasn't ready for us but they offered for us to sit at the bar or outside on the patio. We choose the patio as it was a gorgeous, hot day. We were brought nuts and some iberico, manchego & drinks. However, after 20 minutes (& no more service) – our food was melting & so were we! After a 1/2 hour we had to ask if our room was ready. It wasn't & it was almost an hour later (we had to ask again) if it was. We we felt it would've been smart on their end & appreciated on ours, if they thought to offer us use of the pool or pool restaurant (it was lunchtime) & they would take care of bringing our weekend bags up esp. as we specifically booked so we could enjoy the afternoon by the pool.

FOOD
CON: Actually wasn't as great as we expected at Jardin. Just OK to be honest. We've had just as good paella and better at home in the states or in London & service started off strong but the busier it got, the worse it became for us & there seemed to be preferential treatment to some guests.

PRO: The setting was a picture & the live music just added to the ambiance.

** Do note - the staff really push eating at Jardin or Schilo every night which we found a bit much. They also don't ever suggest Don Giovanni because it's not actually a part of the hotel so we forgot about it until right before we were leaving which is a shame because we were told it was very good.

PRO: I had a gluten free tasting menu which I was so appreciated of from Schilo & thought all but one dish was excellent & had gorgeous presentation!

CON: My husband had the fixed menu (which they don't recommend) and he didn't really like it.

**Thing to know about Shilo – the restaurant is set up like a stage. The Kitchen is open to the 'audience', my guess was to gauge the reactions. It had a very theatrical effect however, we found that a bit daunting as if we were under a microscope. Do note to eat later, probably around 9:30 or 10pm. We made the mistake of having our rese at 9pm which only added to the attention. Foodies should enjoy. Non-foodies looking to participate in all that the hotel has to offer, might feel a bit awkward at how seriously the restaurant takes itself.


ROOM SERVICE
CONS: S-L-O-W. Why is it room service is prone to lack of listening? On our 1st morning we ordered straight from the menu – no deviations. No extras to confuse the issue. Not only did it take 90 minutes but the order was wrong. We rang after 50 minutes & they were a bit snotty saying it was going to be right up yet 40 additional minutes later it finally shows & no apology! When we called to let them know this was unacceptable because it held up our plans for the morning & the least they could do was comp, it was a struggle to even get an apology & she was very snooty when she did. I'm sorry but gracious & smoother management would have nipped this in the bud immediately. They are service industry & aspire for a particular clientele, we found this ridiculous.

Another night we just wanted room service for dinner & we had to end up cancelling it because 60 minutes later, they couldn't tell us when we were going to get it & we were getting ready for bed!

PROs: breakfast was always delicious & generous, best meal of the day & they had gluten free bread prepared for me everyday & also with dinner! Points for that.

In-room dining breakfast was was included in room rate.


ADULT POOL:
Ok this one was a MAJOR CON – MUST read. They have 2 gorgeous pools. One for Adults which is Olympic size plus has a huge cabana with tables & a bar. The other pool is for children where the restaurant is. Of course, we went to the adult pool & chose our sun loungers. Even though there were 3 staff milling about by the cabana, they made no moves to come over. We had to go to them to ask for towels. She brought them over & made up the chair.

We asked for the menu at lunch. We were told there was no lunch, only at the other pool. We were truly surprised & thought this was not ideal. If I wanted to holiday with children, I would have come with them.

So we asked if we could have the menu anyway & if they could have it brought up. After all the cabana was set up with dining tables & we kept seeing people come up in golf carts to deliver stuff to the cabana, so we thought that's what it might be for. We were told there was no eating at the pools, only restaurant. What? No eating at the pools? But there's this HUGE deck with tables & everything..it makes no sense.

I am an adult, on a holiday & I would like to do as I please for what I am paying. We've never been to a hotel were we were made to leave the pool or beach in order to eat. What we couldn't figure out was what the world that huge cabana & tables were for then?? Purely show?

Because the staff was laxed, they barely ever came around to ask guests if they could get them a drink & when they did, they weren't fully stocked to meet any or all drink requests. Wine, beer, Sangria, water…that's about it.

** NOTE – we ended up bring some snacks down so we could eat by the pool. Also – get sun loungers closer to the cabana so you don't have to go very far to get something for yourself.

We later figured out that actually, the resort caters heavily to families so we're guessing the Adult pool was more of an afterthought.

BEACHCLUB:
CON – the hotel made a big deal about offering guests a FREE shuttle to their new beach club. However, once there you had to shell out 20 Euros each to 'rent' the same sun loungers that were up in the hotel and an additional 80 euros for the covered cabana (also up at the hotel). You physically cannot be in the club without renting so you're effectively paying a fee for using the club even though you're a hotel guest.

One of our pet peeves is being gipped by hotels because of a bit of greedy mean ness towards guests. You know things like, we give you a free paper but only if you come down to get it, if we bring it up it will cost you 4 euros…that kind of thing. We felt this was like that. The beach club had a restaurant – same rule also applied, not eating on the deck, you have to go & sit at the restaurant & be properly dressed. Service was a little haughty at the cabana restaurant & the food was only OK.

PRO - like the rest of the hotel, it was beautiful, classy & stylish. You can rent loungers on the beach or up by the pool as well. There were also hammocks, not sure what they cost to rent.

SPA:
CON – Kind of a weird setup. There's no waiting room. So as soon as we came to the desk, they asked us if we were ready. We asked if we needed to change 1st so she handed us the robes right there. Then we asked if there was a changing room so she then lead the way to mens & ladies. She started to leave & I had to ask where to wait once changed, there is a bench right outside the locker room & was told to sit there & wait. It was a little strange.

Had 2 treatments, they were OK but not great. Massage & facial. There was a language barrier for both treatments which made it hard to express how we liked our massages etc.

PRO – again very lovely. They also had apples & as bottles of water for the guests to take which was a thoughtful detail.



IN GENERAL:

CONS: Absolutely don't like being told how to dress on my vacation. It's a formality we can do without on holiday as it's a time to unwind. It's the one area when if your paying enough, there should be freedom of choice for the guests as it's really about them not some outdated form of traditional snobbishness which we happen to feel it is.

No DVD player (something for an ipod would be great as it's something that's in majority of hotels but not a biggie really).

Preferential treatment. We saw many guests who seemed to get preferential treatment & were catered to more heavily where staff snapped to attention forsaking other guests.

Service a bit insincere & spotty. For example, we noticed that we got all the bells & whistles when being served cocktails (how it should be mixed properly etc.) when it was slow but as soon as it picked up in the slightest all that flourish went out the window & back to DIY.


PROS:
Had a wonderful library for guests with a nice selection of books to choose from.

The rooms were gracious & well thought out with a yummy 'welcome' basket. It was a chocolate lollipop tree & wine. Had most details a guest could need (i.e; nice sized closets with plenty of hangers & with laundry service, shoe shine offered etc)

Everyday housekeeping left complimentary fruits & replenished our waters in the evenings & a weather forecast is left.

Had a nice if not extremely expensive mini-bar.

Informative hotel book with all the things guests need to know about the facilities & what's on offer. .

There were kids & families all over the place. Even playing baseball in what looked like a formal garden between the pools so it looked like they catered well to families.

Overall – stunningly beautiful but felt it lacked a true heart & was a bit pretentious. However, it was a nice break from London, very easy to get to & if you're looking for last minute end of season sun, you'll get it in an environment that's extremely civilized.

  • Stayed: August 2011, traveled as a couple
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13  Thank LAZ1609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2011

I love my house and I love my home, but if I did not have two cats and a little rescue dog I might invest in a down pillow and move into Finca Cortesin permanently. The hotel is really elegant and relaxing, the barman is above scratch and the rooms are very, very comfortable ... but where are the towel rails, at least one and heated would be appreciated.
The far reaching views are spectacular and coming down to breakfast is a pleasure that is over far too soon. The staff are all well spoken, well educated and very prepared. The meal at SCHILO requires a report on it's own .. but if you are short on time ... it is an experience in itself, phenomenal ... The golf is a wonderful addition to a very special weekend and the only painful experience was paying the bill, which is fairly hefty.

Room Tip: If you can afford it get a view over the sea or even better over the Golf Club House and mountain...
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  • Stayed: October 2011, traveled as a couple
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Thank scorpioLZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2011

We would appreciate to give the Finca Cortesin a 5 star rating. The estate is beautiful, the rooms are very nice, the food is excellent. But there is one point (and two small ones) that no traveller should ignore. Despite the hotel claims for a detailed "children policy" in the resort the calmness of the hotel is completely destroyed by children under the age of 10. They make the property a playground and a kindergarden. No relaxing breakfast, cause children are playing around the tables, same in the eveing, an adult pool that is closed so that you have to go to the family pool. We believed that the management of Finca Cortesin yet has not been able to make a decision: do they want couples who spend quite a lot of money for a relaxing and sportive stay or do they want to go into competition with an 5 star hotel in Turkey. Other remarks: there is a lot of service: too much for breakfast, when then take away your plates while you are still eating. Just let the guests relax and enjoy their breakfast. The service staff (especially at the front desk) is very well trained, but missing emotion that really comes from the heart.

Room Tip: Ask for a room facing the adult pool (west) so that you don't hear the hoghway all the time.
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  • Stayed: October 2011, traveled as a couple
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11  Thank Nina1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FincaCortesin, Director General at Finca Cortesin Hotel Golf & Spa, responded to this reviewResponded November 3, 2011

Dear guest,
Thank you for having chosen Hotel Finca Cortesin as your vacation destination. We would appreciate to share our feedback with you in hopes to better clarify them. You are absolutely correct, the hotel has a children´s policy that extends throughout the resort to all guests and families. As you have found, we happily welcome children of all ages, but to preserve the serenity of our adult guests, we do indeed apply restrictions and/or exceptions to children under 10 years of age at some of our hotel´s outlets.

We do everything possible to foresee the expectations of our guests and extend all of the services and comfort that we believe are fundamental to an exceptional hotel experience at Finca Cortesin. We offer around the clock babysitting service, available upon request, and our seasonal kid´s club is a magical place where children can enjoy entertaining activities such as face painting, interactive arts and crafts, board games, video games and so forth...

We embrace your suggestions and understand that children can sometimes create quite a bit of “excitement” to the ambiance. Regardless of the policies set forth by the hotel, we firmly believe that parents are ultimately responsible for the social education and behavioral compliance of their children. Consequently, we regret to hear that perhaps you may have encountered a similar circumstance. We hope you understand our position and apologize for the inconvenience. To our dismay, it was a big surprise to read your subjective mention regarding other hotels in “Turkey” as this has no correlation to your particular incident. We respect our fellow hoteliers and do not wish to comment on their behalf at this point.

With our most sincere regards,


René Zimmer
General Manager - Hotel Cortesin
Finca Cortesin Hotel, Golf & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2011

My wife and I have been fortunate enough to stay in some of the best hotels in Europe and there is no doubt that, at the moment, "Finca Cortesin" is the leader of the pack!!! This is the best hotel experience in Europe at the moment...we have visited this hotel 8 x times now and we enjoy each experience more and more...it has the perfect balance of casual elegance and urban chic...the hotel and service is faultless!!! If you love luxury travel, place "Finca Cortesin" at the very top of your list...you will not be disappointed!!!

  • Stayed: October 2011, traveled as a couple
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2  Thank dspencerstripe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Finca Cortesin Hotel Golf & Spa

Address: Carretera de Casares, s/n, 29690 Casares, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Casares
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Casares
Price Range: $530 - $1,303 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Finca Cortesin Hotel Golf & Spa 5*
Number of rooms: 67
Official Description (provided by the hotel):
In the heart of the Spanish Costa del Sol between Marbella and Sotogrande, overlooking the warm Mediterranean there is a place where nature gently vanishes into the deep blue sea. A private community that offers members a personal sanctuary in an environment not found anywhere else. For those seeking an emotional connection to where they live this is arguably the last great property available by the Mediterranean. This impressive resort is located in one of the most peaceful and upcoming areas of the Mediterranean coast in the municipality of the picturesque village of Casares, just 1.500m from the beach and within easy access, by motorway, to the international airports of Málaga and Gibraltar. Set on a 215-hectare estate, 150 of which is designated green belt area, the development centres around 5 extensive areas: Hotel, Golf, Spa and Sports Club, Beach Club and Residential Area. Hotel Finca Cortesin is designed to enchant every one of the senses. The hotel's fresh but grand design is inspired by traditional Andalusian architecture and gives every area a big, bright and luxuriously spacious feel that is so rare in Europe. Built around two principle courtyards with palatial proportions, the hotel has 67 large, luminous and exquisitely designed suites with lofty 4m high ceilings ranging from 50 to 200m². With 23.000 m2 of manicured gardens, luxurious spa, 3 pools, tennis and paddle courts, impressive 6.000 m2 beach club, exquisite cuisine and an ambiance of tranquility, elegance and refinement, it is a destination that invites you to return. Come discover why Finca Cortesin has been named the 'Best National Resort' in the country by Conde Nast Traveller magazine. ... more   less 
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Also Known As:
Finca Cortesin Hotel, Golf Hotel Casares
Finca Cortesin Hotel, Golf And Spa

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