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“Thomson Al Fresco poor location of caravan”

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Camping Sandaya la Cote de Nacre
Certificate of Excellence
Reviewed July 15, 2012

First time in France and with Thomsons. Very helpful reps Lynne and Nick - local knowledge good and they live onsite so able to deal with any queries etc quickly.
Caravan spotless and equipped to a very high standard. Enjoyed using outdoor furniture and BBQ. Full size cooker, fridge freezer, microwave all in perfect working order which has sometimes been a problem in the past with caravan holidays.
Site itself very clean. Didn't buy much in shop as close to 2 big supermarkets.Kids really enjoyed pool although outdoor pools cold - some days we were the only ones using it. Hardy Scottish people! No swimming shorts allowed and witnessed people being asked to leave because of this. Tight swimwear only - speedo style for boys and men I'm afraid but to be honest everyone was wearing them so not a big deal.Enjoyed table tennis - take bats and balls with you if you already have otherwise will have to buy them on site.
Horse riding 2 minutes away and daughter went on a trek (thanks to reps for information on this!) and loved it.
Brilliant location for D Day beaches, Pegasus bridge and war graves. Very moving. Could have spent much longer in the area because of this.
Bayeux tapestry a hit with adults but not my 13 year old son! Lots of lovely little villages and beaches which we visited some evenings as we are not into the campsite entertainment side of things!
Now the down side. Thomsons have a row of caravans - mostly Rossini that are directly behind bouncy castles, play park and table tennis hut. Noise goes on until midnight - sometimes later and then starts again about 830 am with toddlers at park with parents! Bouncy castles are not supervised and are meant to be switched off at 10 30 pm which did not happen most nights and even when they were, teenagers switched back on again! Irate neighbour with young child took matters into his own hands and unplugged them one night! Table tennis hut used as a meeting place and unfortunately drinking den by teenagers until well after midnight. Site security seems to be non-existent. Reps did speak to site manager and gave us a complaints form but nothing really changed. Position of these caravans really awful when you walk around the site and see other people enjoying peace and quiet on the verandas of their caravans. There was no point in going to bed before midnight due to the screaming and shouting of teenagers whose parents were probably at the bar or sleeping in their own peaceful caravans! We expect some noise on a site but this really did spoil an otherwise great holiday.
Thomsons should make people aware of this or reduce the price of these caravans to reflect the noise issue.
However still a great holiday and fantastic base to explore this area.

  • Stayed: July 2012, traveled with family
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8  Thank jill123Perth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al_Fresco_11, Al Fresco Holidays Customer Service Team at Camping Sandaya la Cote de Nacre, responded to this reviewResponded March 8, 2013

Thank you for your comments regarding your holiday with us on Cote de Nacre this summer, I'm glad to hear you were pleased with your accommodation and the service you received from our representatives. The campsite have added a silencer to the compressors servicing the bouncy castles and have ensured us that they will be switched off by 10.30pm at the latest during high season and even earlier in low season. We will be monitoring this when the campsite opens again this summer. I hope you enjoyed your holiday, Kind Regards Al Fresco Holidays

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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149 - 155 of 622 reviews

A TripAdvisor Member
Hastings, United Kingdom
18
Reviewed July 11, 2012

location of site really close to lovely beaches (D day} and tons of history. lots of bouncy castles (free) and fake ice rink (small but free} on site.the swimming pools were pretty cold all the time and we only braved the outside pool twice for a go on the slides. cheaper to shop in town and eat out rather than at resort and drinks on site were dear. staff friendly and site is clean and mobile homes were nice.(rossini luxe). as a base we really could not fault it as you have easy access to loads of attractions.festyland is close and excellent value and great fun for toddlers up to adults for 14 euros but can use 2 euro discount ticket for up to 5 people. tiny rides and big exciting ones. bayeaux close for tapestry and duke william castle and cathedral and loads more caen memorial museum not to miss if want to pay 17 euros. happy holidays 2012

  • Stayed: June 2012, traveled with family
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Review collected in partnership with Thomson Al Fresco
8  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2012

Stayed 4 nights with wife and four children (aged 3-11).

Site has lots of good facilities, including a good indoor and outdoor pool, park,bouncy castles, basketball court,table tennis, arcades etc for the kids.

Restaurant was fine (Pizza / Burgers or steak) with a bar which had entertainment at night and all important free wifi!!

We stayed with Keycamp (which was abit disappointing compared with our first week with Canvas. Never seen the reps and they never responded to our queries). Accommodation was a little dated and the site is very cramped. We had just come from Le Croix Du Veux pont site which is much larger and spacious.

The village in nice and about a 5 minute walk to the beech with a nice promenade for walks, small market and some nice restaurants.

The area is great for the D Day landing beeches with local war time cemetaries, museums, 360 degree cinemas and the history is incredable. The German Batteries and Guns are still in situ. We spent some time visiting Juno, Gold,Sword and Omaha beech and the museum along with Pegusus bridge are all worth a visit. Good mix for the kids of history and just playing on the beech.

All in all, good location,good facilities, but only downside is the vans are all very cramped together.

  • Stayed: July 2012, traveled with family
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1  Thank PaoloBandito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

Having seen loads of reviews our expectations were high. Whilst the weather wasn't great the indoor pool was on the chilly side and the outdoor pool was colder. Our 5 & 7 year olds were reluctant to get in, not until the last day when the weather warmed up did they get wet. The shop is expensive as is the bar. We stayed with vacansoleil in a Bali mobile home, it was fairly basic, had no oven and no BBQ, the rep on site (Buddy) said he would fetch one over but we never saw him again until our day of departure. Not much to do on site when wet although if your interested in the D-Day landings then theres plenty of historical sites and museums to visit close by. We went to festyland amusement park one day and we all loved it, only 20mins away, plenty of rides for our two to enjoy (and the parents).
We'd hoped for more/better at this site and we have no plans to return again soon - having said that if the weather had been warmer and dry then days round the pool might have kept us all from getting too bored.

Room Tip: If your kids are under 12 then festyland is a must. No swimming shorts in the pool, proper trunks o...
  • Stayed: June 2012, traveled with family
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1  Thank rockyCrawley_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2012

We stayed here in late June.
The weather was quite mixed, but I went in the outside pool everyday; unusually for campites it was warm enough what ever the air temperature.
There appeared to be lots to do for children amd there was a bar and resrtaurant (although we ate off site). Free wi-fi.
Our accomodation was a Yelloh "cottage" (read mobile home) which was spotless. We had to boil water in a saucepan as there was no kettle (we always bring one, but it made the electricity trip out). There was a 4 ring gas burner and a combi microwave.
Our biggest (probably only) gripe was the lack of comfy seating inside and out. One comfy bench and two hard dining chairs inside and a wooden combined picnic table and benches outside. To be fair we complained and were quickly brought 4 plastic garden chairs.
The emplacements were of a reasonable size and had hedges abd trees to give some privacy.
We often stay on campsites for longer stays rather than hotels and we rates this site as good.

We came in our car, but noticed that some families came by coach. The site has a shop for essentials, but is quite expensive. St-Aubin's restaurants, beach and facilities are all within walking distance. There is a reasonable mini market (8 a Huit), but the nearest supermarket is in the next village - a 20 minute walk.

  • Stayed: June 2012, traveled as a couple
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3  Thank TJ_and_PC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2012

We stayed at the Campsite for 9 nights ending 1st June 12, travelling with Thomson Al Fresco.

The Site,
Clean and well presented with good amenities. The Mobile homes are laid out nicely and there is pleasent landscaping which gives a certain amount of privacy. The facilites for kids are good, 6 bouncy castles, lovely play area, nice pool space. The kids mini disco each evening was a huge hit with our 4 year old daughter. The site was quiet for the majority of the time, however the weekend in the middle of our stay was a French Bank Holiday. The site got packed out. I am not sure how the site would feel during peak season if this weekend was anything to go by. The shop on site is more expensive than the intermarche but thats to be expected and the restaurant was a similar price to local establishments.

The Mobile Home.
We stayed in 2 homes on the site, a Rossini Lux 2 bed and a Vivaldi Lux 3 bed. Upon arrival we were taken to our home by a Thomson Rep. Shown around. It was in a nice quiet location as requested. Unpacked then discovered the requested linen packs were not there and that was day one. Day 2. First thing in the morning the power tripped? Too many things in use apparently although I am not sure how. Later the same day, we went to use the gas bbq. It lit, lasted 5 minutes then went out as no gas in the bottle. Another call to the reps. Then began the 'Shower Farce'. The boiler that runs the showers kept tripping, requiring resetting. It took 4 resets to complete one shower and tripped whilst my daughter was covered in shampoo then freezing cold water. More phone calls to the reps. We received a reasonably patronising response from one rep who suggested it was how we were using the shower as they were quite sensitive. The shower issue continued on numerous occasions and eventually we were moved to another home. The same problem occurred there. We have stayed with SIBLU on 2 previous occasssions and never had the same problems.
Our very good rating is for the site, Thomson Al fresco would have been rated Poor.

Room Tip: Request a quiet location, specifically mention away from the bouncy castles.
  • Stayed: May 2012, traveled with family
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3  Thank Marchs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2012 via mobile

Stayed there one night with motorhome and very impressed. Staff very helpful, personally take you to your pitch even in heavy rain. Toilet/shower block is the best I've seen so far. Next time will stay there longer.

  • Stayed: April 2012
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4  Thank Mick1302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Camping Sandaya la Cote de Nacre

Address: Rue du General Moulton, 14750 Saint-Aubin-Sur-Mer, France (Formerly Yelloh ! Village La Côte de Nacre)
Phone Number:
Location: France > Normandy > Basse-Normandie > Calvados > Saint-Aubin-Sur-Mer
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 2 Specialty Lodging in Saint-Aubin-Sur-Mer
Price Range: $73 - $171 (Based on Average Rates for a Standard Room)
Number of rooms: 504
Official Description (provided by the hotel):
Only 500 metres from the extensive beach at Saint-Aubin-sur-Mer in the department of Calvados and only 30 minutes from the town of Caen, Sandaya's 5 star camp site "La Cote de Nacre", welcomes you to Basse-Normandie. With its heated water park, its indoor pool and water slides, your family will be won over by Norman charm. Region of culture and heritage, you'll appreciate the campsite's central location between Arromanches and Ouistreham - ideal for imagining the June 1944 Landings in all their length and width. Everyone will be happy here, whether they have come to recharge their batteries, explore, or have fun. •Open from 25 March 2016  to 11 September 2016 •Camp site covering 10 hectares with 507 pitches. •Free activities and children's clubs. •Water Park covering 750 m² heated with covered pool and slides. •WIFI throughout the campsite and free access in the restaurant area. ... more   less 
Also Known As:
Yelloh Village Cote De Nacre Hotel Saint-Aubin-Sur-Mer

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