I cannot pass comment on the accomodation as I have not been there but to be honest am not sure I'd want to considering the experience I had during the booking process.
I called to arrange a booking directly with the lodge and was told that there was availability for our desired dates. After confirming with the lodge I was waiting for their invoice to pay the required 50% deposit, after a day of waiting there was no correspondence and I received an sms at 6pm stating that the original booking (I was not aware there was one) had now paid and there was no availability. I queried this by saying that surely if the original booking had been cancelled and the room made available and we had confirmation our booking should stand in place of the prior booking - another 3 hours passed and at 9pm I received an sms stating simply "no, it is not available". There was no real apology for the miscommunication or offer of assistance to suggest alternatives...
Very rude and very dissapointing!
- Official Description (provided by the hotel):
- Set on South Africa's wild West Coast, in the authentic fishing village of Paternoster, these exquisite cottages are located right on the beach. Imagine gazing at the sea while bathing in your extra big bath tub. At Nieuview you can marvel at uninterrupted ocean views from the comfort of your lounge, dining table or even bed. Each of the cottages is fully serviced and flooded with natural light. Soak up the sun on the patio or take a romantic stroll along the beach. Maritime touches and warm colours complement every room's welcoming atmosphere. If you are looking to combine relaxation and fun, the attentive staff is happy to organize various outdoor activities for you. Try your hand at fishing or explore the area on horse back. ... more less
- Reservation Options:
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