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“To explore”

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Schloss Purschenstein Hotel
Ranked #1 of 4 Hotels in Neuhausen
HAACHT_BELGIUM
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“To explore”
Reviewed May 21, 2012

We stayed for 5 nights in suite nr 12 and we can recommend the hotel. Included in the competitive price of the culinar-cultural arrangment is a daytrip to Dresden and one tp Prague.Have also some time to walk in the woods and meadows and enjoy the landscape.Staff is friendly and correct.Golf nearby is of average level but ok for some training.
restaurant is a walk from your suite but the weather during our stay was superb. If it rains , your lady could not be happy.Breakfast buffet is opulent and well presented.Restaurant is good and service is helpfull and very polite and responsive.

Room Tip: Go for a suite;
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  • Stayed May 2012, traveled as a couple
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Helpful?
1 Thank KUBINSKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Dartford, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 21, 2011

We stayed here for five nights on a special package deal: a luxury suite, buffet breakfast every day, two evening dinners, transfers to and from Prague airport, two full-day excursions (Dresden and Karlovy Vary), a guided tour of the castle, free local museum entry and one days car hire (which we did not use) - a pretty good offer.
The castle itself is a beautiful building in a small, quite village, seven miles from the German-Czech border.
Our suite was quite small, but well decorated with antique furniture, a separate sitting room and bedroom and a well-designed bathroom. It was warm and very quiet, with a flat-screen TV (mostly German-language programmes of course), and shutters at the windows.
Very clean and well-maintained, comfortable beds with hypo-allergenic bedding.
The restaurant is in a separate building, down quite a sharp slope (probably a bit more difficult to negotiate in the snow!) You can opt for a set menu which changes every day (around 20 euro), or an a la carte option - a little more expensive, but very good. The wine list is also good, and surprisingly inexpensive for a hotel of this kind.We ate in the hotel every night. There are not many other options close by. We tried one other hotel, but it was fully booked. Worth remembering.
The buffet breakfast is generous and includes a very good variety of both cold and hot options. The restaurant is open from 12 noon for coffee or lunch, although the menu does not change.
There is a small bar next to the main reception and bar prices are fairly reasonable.
The staff were friendly and helpful. They mostly speak English although I got the impression that they do not get that many English-speaking guests.
There is a newly-opened fitness spa in the basement of the main building, but we did not take advantage of this.
All of this sounds very positive, and it is, provided that, like us, you want a quiet break.
This is not a location for the action-holiday seeker, although there are some great walks in the locality, and to get the best of this you would need to have a car.
The hotel has its own comfortable mini-bus and offers daily excursions - Dresden, Prague and Karlovy Vary, each around 90 minutes drive from the hotel. The additional cost for these trips is around 30 euro per person, and they are good value. We had a very good English-speaking guide at Karlovy Vary, and although we did not have a guide in Dresden the city centre is so easy to negotiate that you don't really need one.
Some disadvantages - the hotel is orientated towards German visitors, there is no English-language menu for example, and most of the information brochures and leaflets are only in German. There is no hotel information in the room - rather unusual for a hotel of this grade - so you have to work out a few things for yourself (e.g. how the TV works). Another strange omission - no tea and coffee making facilities in the room, a minor disadvantage. Complimentary bottles of mineral water are provided.
This is a hotel unlike any other in which I have stayed and I enjoyed the experience very much. The hotel certainly has aspirations for the luxury market, and I would rate it at around 4 star (just), but it is still being developed, and I am sure that in a few years time it will reach its full potential.
If you are looking for the Holiday Inn experience, don't stay here - but if you want something that is different, full of charm and atmosphere and off the beaten track, don't hesitate.

  • Stayed November 2011, traveled with friends
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Helpful?
2 Thank puddingcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 5, 2011

Consider this hotel 'under construction'
For the building, as well in developing towards a full service hotel.

Our room was a bit small, beds were fine but standard size (2m).
Friendliness of staff varies. They provide good transfer service (paid) from Dresden (bahnhof) to Neuhausen.

All over decoration of the hotel is awkward. Furniture and art could have been picked more careful. Semi-antiques pulled together that have no relation to the surroundings of the hotel, or to each other.

Before you make reservations...
- make sure that services such as day trips and spa facilities are available for you during your stay! (we sadly missed it all...)
- consider bringing your own watercooker, as no roomservice was available

  • Stayed December 2010, traveled with friends
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Helpful?
4 Thank Nonameneeded-2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Landstühl, Germany
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 12, 2010

We visited in Winter and I would not recommend doing so without proper snow and ice gear to access the hotel from the parking lot. They do not clear the parking area or driveways. The restaurant was only accessible by walking down an icy hill from the hotel. I called and inquired about accessiblity, etc before choosing to stay in this hotel and was assured that it was a perfect choice for travelling with my elderly mother and aunt. The staff was not helpful when confronted about the issue of ice and snow (walkways and stairs were ALL ice and/or snow covered) and were even less help as my 80 year old Aunt lay on the ice after falling (another hotel guest eventually helped us get her down the hill to the restaurant).
Now, even with all the problems we had. . . I might consider staying there again in another season when I wouldn't need the staff to care about the ice and snow. The hotel is still under construction/renovation but it is absolutely beautiful, clean and very tastefully decorated. When the renovation is complete, I expect the prices may go up. So, in summary, if you are looking for a lovely hotel and don't require much in the way of service you may want to consider this hotel.

  • Stayed December 2010, traveled with family
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Helpful?
2 Thank seetheworld555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pouzauges
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 5, 2010

I read the comment of an english visitor from devon england. The man shlould stay in England fore ever. Because of my profession I stayed in several hotels in the surrounding cities of purschenstein and in hundreds 4 or 5 star hotels all over the world.
The purschenstein hotel belongs to my personal fafourite top ten hotels.
As to the price quality it is the best.

  • Stayed August 2010, traveled on business
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Helpful?
1 Thank gemonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
devon
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 3, 2010

As you drive into Neuhausen you see the turrets and dramatic roofline of this old castle hotel rising above the surrounding conifers. But high expectation leads to disappointment because the hotel is undergoing renovation.
After a steep climb from the car-park to the hotel reception room I was taken (by modern lift) to a bedroom on the second floor. The room was not fully completed - no carpet on the floor and very dusty. To get from the lift to the room one had to pick one's way through rooms which were in the early stages of major building works: bags of cement were piled up, electric saws, ladders, scaffolding etc were lying around. Underfoot was the crunch of builders' grit.
It was obvious that the room was not fit to take paying guests and the receptionist agreed. I returned the key and searched out another hotel nearby.
In six months time this hotel may be given its splendid location it may well be worth a try but this summer (2010) I would keep well away.

  • Stayed August 2010, traveled solo
    • Value
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    • Service
Helpful?
2 Thank devonshireantiques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Schloss Purschenstein Hotel

Property: Schloss Purschenstein Hotel
Address: Purschenstein 1, 09544 Neuhausen, Saxony, Germany
Location: Germany > Saxony > Neuhausen
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Neuhausen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Schloss Purschenstein Hotel 4*
Number of rooms: 49
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