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“Small friendly Hotel”

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Albatroz Beach & Yacht Club
Ranked #1 of 5 Hotels in Santa Cruz
Certificate of Excellence
Guernsey, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Small friendly Hotel”
Reviewed May 30, 2013

We have just come back from a week at this Hotel for a Wedding on the premises. Staff very friendly and welcoming. Nothing too much trouble. Were picked up and taken back to Airport and although very close there was little aircraft noise. A lovely peaceful clean and comfortable Hotel and if you like swimming it has two salt water pools and a fresh water one. Had a complementary basket of fruit and bottled water in our room which was a lovely touch. Close to Santa Cruz and Machico but very quiet at this time of year. Would recommend a hire car. A lovely location for a Wedding.

Room Tip: All rooms are good as they have garden and sea view
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  • Stayed May 2013, traveled with friends
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Helpful?
Thank June T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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255 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Level Contributor
159 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed May 23, 2013

What a great week.

On arriving with 2 small children the staff could not have been more welcoming;

We received a basket of fruit welcoming us to the hotel which kept us gong for a few days and also some local wine and juice which was just what the doctor ordered after a long-ish journey.

We had a suite and both rooms room had a huge bed, sofa and on with a table with two chairs, the other a full dining table.

We were lazy and had the room service continental breakfast each morning which set us up for the day and we also ate in the restaurant a few times whcih was also good (if not a little formal for a 3 and a 6 year old).

For ambience and general comfort this scores full marks, and the staff are among the best I have ever encountered any where in the world.

We liked it so much we booked a return trip before we left !

  • Stayed April 2013, traveled with family
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Helpful?
1 Thank Spaciecadet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht, The Netherlands
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 20, 2013

We stayed here for two weeks in August 2012. Madeira is a beautiful island and the Albatroz Beach & Yacht Club is in an excellent location. The hotel is a short walk to the town of Santa Cruz where there are quite a few restaurants. It's also close to Machico, a town with a nice (sandy) beach which has a bit more to offer than Santa Cruz. While the rooms of Albatroz Beach & Yacht Club were clean and offered a great view of the ocean, the way the place is ran could be much better.

The first point of critique is the pool management. We chose this hotel because of its amazing salt water pool(s). Even though the hotel claims to have multiple salt water pools there's only really one proper pool which is the one featured on most of the hotel photos. The other ones are small and shallow and not suitable for swimming.

As a few people pointed out before me there is some algae in the pool, however I think that's something you need to take for granted. Unfortunately, the hotel staff does not feel the same way, because on our second day we found the sea water pool empty and closed for cleaning. It was only a matter of time before the ocean would fill the pool up again - according to the staff. A "matter of time" turned out to be more than a week. What should be two weeks of enjoying the salt water pool in Madeira's hottest month, resulted in finding the pool empty the majority of our stay. Also, when the pool did fill up, it was as dirty as before so they would have been better off just leaving it the way it was. Since this is the main thing the hotel has going for it you would expected them to give nature a hand and pump the water back in.

The service in the hotel restaurant was average. There are a few nice staff members who really try their best but we often found ourselves overlooked. Absolute low point was when after dining out there for almost two weeks, we found a pointy piece wood (!?) hidden in one of our club sandwiches and they would not even offer an apology.

Oh and as to the plane noise: yes you can hear (and smell!!) them. Not a surprise since the hotel is basically a part of the airport. The plane noise won't keep you awake at night though because they don't seem to have flights coming in very late. But if you plan on reading a book by the empty salt water pool there will be some plane noise and a smell of kerosene.

  • Stayed August 2012, traveled as a couple
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Helpful?
3 Thank MWHKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyon, Suisse
Level Contributor
3 reviews
3 hotel reviews
Reviewed April 7, 2013

If you like to be in a quiet, relaxing,clean hotel, which has not many rooms and tourists this is the place you should go!!!!
We were warmly picked up at the airport ( even if it's very close from the airport you still need to go by car), and were able to do a very early check-in without additional fees.
The employees are very nice, and always ready to help and advise on things to see in Madeira.
They sure know how to make you feel at home. The room is big and the view is amazing. They have two sea level swimming pool with sea water. They also have one swimming pool above and a tennis court.
We often ate at the restaurant of the hotel as the food was delicious.
The hotel can arrange for you to rent a car for a day or two. They also recommend you on tours you can do in the island.
It is so peaceful and quiet, that we spend a few days at the hotel relaxing, reading, swimming and playing tennis.
I totally recommend this hotel to visit Madeira.

  • Stayed September 2012, traveled as a couple
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Helpful?
Thank WorldNirvana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 31, 2013

I have been fortunate to travel extensively as far as Fiji and the Caribbean amongst many other destinations. I have to say that this hotel and its staff run by Goncalo Lemos Nunes is the most enjoyable, relaxing and idyllic facility I have ever had the pleasure of staying at. The welcome is genuine and warm, the rooms are clean tidy and modern with Wi Fi access free of charge in every room. The restaurant is located within a few meters of the accommodation and Philip and Victorino both offer excellent service and pleasurable conversation. The menu is more than adequate and my wife and I tried a number of other restaurants in and around the Island, but found ourselves returning to this facility on our doorstep. The food is fresh and is prepared in a reasonable time with excellent quality. The views from the rooms are looking out over the ocean and are exquisite with panoramic pleasure. The director Concalo is a very welcoming gentleman who, when asked; nothing appears to be of any trouble to him. All of the staff speak excellent English as well as other languages. I will, without doubt return to this beautiful hotel again, and recommend anyone who is looking for a relaxing trouble free holiday to visit this gem of a place. Kim West.

  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottery St Mary
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 29, 2013

What a superb find ! This hotel is in a lovely position, so convenient for the airport and an ideal base to tour the whole island. The skilled and welcoming manager, Senor Nunes, ensures that high standards are maintained throughout, whilst the staff are helpful and courteous at all times. Large well equipped bedrooms with balconies overlooking the sea, there is a nice lounge and free computer access on the first floor.There is an excellent dinner menu at reasonable prices whilst breakfast is cooked to order - the fresh fruit platter is highly recommended as an interim course. Altogether an ideal setting for a wonderful holiday, certainly we shall return.

  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank StanleyB414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 7, 2013

Two things I desired: I always wanted to get married in Madeira and I wanted a venue right by the sea. This private and unique place met both of my needs.

In August of 2011, I was married and I had a magical and wonderful reception; with fireworks just before midnight. I am so grateful for everything the staff accomplished as my guests were very complimentary about the food and service as well as enchanted by the scenery. Sr. Gonçalo -the manager- was amazing as he was genuine and professional throughout; he and his staff went out of their way to meet our needs. We were provided with a free room as part as the wedding package and were allowed to stay later than check out, which gave us a chance to enjoy both pools.

Stay at Albatroz if want a quiet and secluded place to stay. This place is ideal for couples.

TIP: It would be handy to hire a car if you to explore the island further.

  • Stayed August 2012
    • Value
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Helpful?
1 Thank Monfo_31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Albatroz Beach & Yacht Club

Property: Albatroz Beach & Yacht Club
Address: Vereda da Terca, Santa Cruz, Madeira 9100-186, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Santa Cruz
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Santa Cruz
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Albatroz Beach & Yacht Club 5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Albatroz Beach & Yacht Club Santa Cruz, Madeira

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