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“Noisy, but close to the airport.”

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Santa Cruz Village Hotel
Ranked #4 of 5 Hotels in Santa Cruz
Level Contributor
123 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
“Noisy, but close to the airport.”
3 of 5 bubbles Reviewed October 7, 2009

We stayed one night at the Santa Catarina as we wanted somewhere near to the airport as our flight arrival time would otherwise have meant a drive along dark, winding, roads into the mountains, which didn't sound a prudent option. The car hire compond was only a couple of miles from Santa Cruz, so no lengthy journey to the hotel. It wasn't actually that easy to find in practice though, being tucked away on the right just after popping out of a tunnel. Once spotted, you have to find a way to get to it, as the road it was on was a one way street and our road was at the wrong end of it. We eventually discovered that you need to take the 1st exit off the next roundabout, then turn right across a small bridge and back towards the hotel. It has an underground garage entrance just before the hotel entrance and stairs from it into the hotel, but no lift from it. Inside the staff were friendly and welcoming. The bar offered snacks if, like us, a full meal was not desired. We were allocated a room accessible via a lift, on the second floor It was clean and tidy, but small and basic. Noting previous reports on Trip Advisor, we anticipated some noise and sure enough it was mainly from loud motorcycles racing about. Later this ceased and a pleasant night's sleep followed, only to be awoken at about 5.30am by very noisy plumbing! In fact the plumbing was the noisiest I have even experienced. Maybe we were unlucky with the location of the room? To summarise. Handy for the airport, but don't expect a full night's sleep.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Banupa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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294 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Wales, United Kingdom
Level Contributor
146 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 bubbles Reviewed September 10, 2009

Arrived on 02/09/09. Booked 7 nights B&B. I had asked for a quiet room as dislike noise.
Room 409 on top floor.Very clean but smallish.Patio doors onto balcony facing front of hotel.Room hot during night but ubable to open patio doors due to the loud traffic noise from nearby roads.
Following morning changed rooms to 206 . Still noisy but a very slight improvement.
This hotel is very clean but lacks personality.If you choose to sit by the pool the road noise is very bad and we were unable to enjoy pool. The pool bar was not open.
We did not eat a meal apart from Breakfast at the hotel because we would of been the only ones in the dining room!
Breakfast ok but staff not very freindly apart from cleaners.
Underground parking is available.
No tea and coffee making facilities in room.( we took our own )
Resort (if you call it that ) very quiet.Limited choice of places to eat .We liked bon Jesus (cafe/restaurant) and the one next door.
e would recommend a car if you stay here or you will be very isolated and local buses take ages to get anywhere.
There is no nearby beach just a pebble seafront.

Stayed September 2009, traveled as a couple
Thank location125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Cruz Village Hotel

Property: Santa Cruz Village Hotel
Address: Rua Bom Jesus 22, Santa Cruz, Madeira 9100-152, Portugal (Formerly Hotel Santa Catarina)
Location: Portugal > Madeira Islands > Madeira > Santa Cruz
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 5 Hotels in Santa Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Santa Cruz Village Hotel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Santa Cruz Village Hotel, is located in the heart of Santa Cruz city, about 2 minutes from Madeira International Airport and 15 minutes from Funchal. Fully renovated in 2017, this is a typical city hotel, close to all historical, cultural and leasure facilities. About 50 meters from the historical quarter and Sea promenade. The hotel is located where there was an old sugar cane mill, keeping the original Madeiran Arquitecture. This offers to it’s guest’s a cozy atmosphere in order to make a relaxing and enjoyable stay to all guests. It has 40 rooms, divided in Standard’s; Superior; and Junior Suite. ... more   less 
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Also Known As:
Hotel Santa Catarina
Santa Catarina Cruz
Santa Cruz Village Hotel Madeira

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