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“Exciting whale watch with the Mustcat - go for it!”
Review of Mustcat

Mustcat
Ranked #1 of 21 Tours in Las Galletas
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Daily maritime excursions on catamaran. 3 or 4,5 hour sailings to see whales (resident whales of Tenerife are the Pilot whales), migratory whales, dolphins and sea turtles. Sandwich or meal and free bar included. We also make a swim stop where you can try snorkeling. Equipment provided. Guiding on all trips in English, Spanish, French, German, Polish and Scandinavian, but please email to confirm the days and languages.
Reviewed April 12, 2013

Before our recent visit in Tenerife we (a group of 11 people) had decided to go for a whale watch trip. Two of the families in the group had already once before joined trips from Las Galletas with the catamaran Mustcat. We had good experience and were sure, if we could not get any longer trips further out, that we would try this again.

Our search for trips for sperm whales turned out negative, and we went off the coast of Los Cristianos to watch the pilot whales and eventually other wildlife around. Around 35 people was on the boat which was suitable gave good space for everyone. One of the families experinced very loud music on board when sailing and we were positively surprised that the company has realised that nature experience and loud music is not a good combination. The music onboard was elminated to a minimum, and then rather low.

Leaving Las Galletas, the first and very abundant mini albatrosses - Cory's shearwaters - turned up and was seen throughout the trip. Indeed a very illustrative English name!

We went directly to a pack of pilot whale with close looks to around 10 individuals, and more at the distance. In total probably 30-40 individuals. We were impressed by 1-2 large specimens (adult males) with there large shark like dorsal fins, and really enjoyed close looks at a mother with her little half size calf.

After having spent good and sufficient time with the pilot whales the Mustcat went further west to anchor in a bay where we could have the promised swim. Unfortunately, no turtles were present in the bay. Both families had earlier seen turtles on similar trips, with one of the families having the luck to be able to swim along with 1-2 turtles.

The first part of our trip back was a bit disapointing. The Mustcat sailed close to the Los Cristianos coastline where the - from the point of view of the purpose of the trip - guided to along the different hotels were quite boring and seemed pointless. Why use so much time on watching hotels close to the coast when there was a chance to see more marine wildlife further out at sea? However, the birdwatchers in the group was lucky to spot a grey phalarope on this part of the trip.

The second part of our trip back, though, were differently exciting. We were actively scanning the sea surface with binoculars on our way back towards Las Galletas, and not very far from the lighthouse I spotted a couple of dolphins further out at sea. We told the crew and we were very happy that they turned the boat and went straight out towards the dolphins.

A few moments later, we were sailing among a flock of Atlantic spotted dolphins of all sizes, from rather small, almost tuna-like calves to "normal" dolphin size. A species, none of had seen before, and a first-in-life experience with dolphins for several in our group. The dolphins were curious and playful, jumping free of the water and swimming so close to the boat that we could almost touch them. What a speed! The captain did a very good job to keep close to the dolphins without stressing them. This was such a great experience, and thank you to the crew for this!

We can only recommend this trip to everyone visiting Tenerife. Please consider to arrange even longer trips for other whale species (we saw what we consider to be an unspecified baleen whale from Los Gigantes a couple of days later).

Thank you from the Rudfeld families from Denmark

PS Another proof of the service from the Mustcat crew was that they without further notice delivered my binoculars which I had forgotten in the bus from Las Galletas to Los Cristianos at to our hotel as soon as it was possible - thanks al lot!

1  Thank Lars R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin m, Owner at Mustcat, responded to this reviewResponded April 13, 2013

Hi Lars,

Its always a pleasure to see guests returning to our excursion. This for us is proof that the service we offer is a good one and that we generally get it right.
You may be aware that there are approximately 22 types of whales and dolphins that reside or pass through the waters off the Canary islands. We are very lucky that Pilot whales are resident here and we can almost guarentee that we will see them on every trip. We, as crew, have often seen all sorts of amazing sightings during our time at sea. In truth, as guests aboard, its just luck if you see other types of whales because these only migrate through these waters. With regards to dolphins, again its down to luck but, with the recent introduction of fish farms around the coast, we tend to get more and more sightings.
"On the way back" we try to do something different to the on "the way there". This is why we go close to the coast as some people like to see the beaches and hotels that they are staying in from the seas. Personally, I agree with you but we always have to try to strike a balance between what people want. This is the same situation with the music but as you commented, our crew know how to strike the balance and I thank you for this compliment. You were unlucky that you didn't see turtles on your second trip but as you know, that is nature. There are no guarentees!
Thank you for recommending us Lars and, we hope to see you aboard the catamaran on your next holiday.
Kind regards, Justin Muscat

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429 - 433 of 619 reviews

Reviewed April 9, 2013

Myself and my boyfriend booked this 4.5 hour boat trip thinking we would have a lovely day at sea in a world class catamaran. In reality, we felt that the price we paid for the privilege merited something more than being crammed like sardines onto a reasonably small boat. To their credit, they provided us with the promises they made and we saw whales and dolphins. However, having swam with dolphins by chance in the Red Sea, I was very disappointed that the promise was delivered by taking us to a fish farm - i felt this was somewhat cheating the system. The on board buffet was tasty, however 'buffet' is a slight exaggeration as we were all allowed a dollop of pasta and either a piece of chicken or fish. This was served as the boat was moving which meant wind blew a number of peoples food away. We then stopped in a quiet and peaceful bay which would have been an ideal setting in which to serve the food. Again regarding the 'buffet' the passengers were not offered a second helping whilst staff took the time to fill their plates to the brim several times as we (or at least I) looked on in amazement.After the food, people were then offered the chance to go 'scuba diving'. It cost 15 euros to do a 'try dive' which included nothing other than breathing underwater. As a scuba diver, I felt this was merely milking people for money on an already expensive trip.

All in all a decent trip (perhaps I have only highlighted what I felt was wrong), but I was less than impressed with the service offered for the price we paid as they must have made around £1500 from that one trip. I would encourage families with small children to go on the trip as they would probably have enjoyed more than we did - but small changes could be made to make the trip more enjoyable for all.

2  Thank Louise L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin m, Owner at Mustcat, responded to this reviewResponded April 10, 2013

Dear Louise,
Thank you for your review. I always need to remember when answering reviews that this is your opinion of our excursion, just as the 37 peolple that gave us an excellent review are stating their opinion.
Funnily enough there was another review for the very same trip and it was marked as excellent but again its just an opinion!

So, here are the positive things that you said -
1. They provided us with what they promissed - to see whales and dolphins!
2. The buffet was tasty!
3. All in all a decent trip!
4. I would encourage famalies to go on this trip!

With all these positive comments how did you get to a score of 2/5 hence a "Poor" rating?

In answer to your negative comments-
1. Crammed like sardines on a reasonably small boat!
In Spain we adhere to the EU regulations about numbers aboard. We have a liceince for 70 passengers on a 17.5 meter X 8.5 meter catamaran. Surely you saw pictures of the catamaran before you booked the trip? The size of the boat is what it is. Did you not ask the seller as to the catamarans capacity?
2. We offer the chance to see whales and dolphins in their natural environment. Loiuse, if the Dolphins choose to swim around the fish farm then so be it - thats their choice and we take you there to see them where ever they may be.
3. We don't advertise a buffet. we advertise lunch with a choice of main course. There is normally fish chicken or a vegitarian choice. In addition there is a pasta salad and another type of salad be it green or tomatoe. The reason we eat it on the move is because when people get to the bay they wish to swim or snorkle with the turtles and its not a good idea to do it with a full stomoch. There is normally enough for seconds and they crew eat the same food as the guests - if its good enough for the guests then its good enough for the staff! They always announce seconds if there are any left but I am sure that if you had gone to them to ask for more they would have gladly given you seconds even if it meant that one of them would have gone without.
4. The diving is optional and its very popular - if you find Atlantic Divers on trip advisor you will see the amount of positive comments about them and the fact that as a result of their try dive aboard the Mustcat they have become qualified divers.
5. What an interesting comment about how much we earned out of this trip. Unfortunately very naive because you can not just multiply the amount you paid by the numbers on the boat. In Tenerife the commission rates are very high and are an average of 40%. If you now re run your sums you will get a more realsitic figure.

In conclusion I honestly don't understand your score after the positive comments you made and, the fact that you would recommend it. Fair to say that it may not have been the excursion for you but, happy to say that the vast majority of our clients rate as as excellent.

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Reviewed April 9, 2013

We had a great time on the Mustcat and got to see lots of pilot whales and some dolphins too, crew were very friendly and the bar never ran dry. Much better value than the Thomson excursion too

1  Thank TheShipscook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2013

Thanks to all the crew aboard the MustCat...had a fantastic trip on saturday afternoon with my frriends. The weather was georgeous the sea was calm we saw plenty of Pilot Whales, a few dolphins and the oppurtunity to rescue a Sea turtle wrapped in rubbish. There was also a chance to swim and others tried scuba diving. At the end of the trip we purchased a photo and also had the oppurtunitty to have a dvd of our experince. This is not the first time i have been with the Mustcat and it wont be the last.

1  Thank xkezx89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2013 via mobile

Me and my friends throughly enjoyed a 3 hour trip out on Mustcat this afternoon! The friendly staff and crew couldn't do more to make sure we enjoyed this trip as much as possible! We were lucky enough to see both whales and dolphins! One of the crew members even saved a turtle as it had netting wrapped around its fin which was really something amazing to witness!
All in all a lovely chilled out afternoon on board a great boat, great food and drinks, with lovely friendly crew!! Thankyou very much to all at Mustcat!

1  Thank x23sho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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