We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nightmare”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Bintang Mulia Hotel
Ranked #3 of 12 Hotels in Jember
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nightmare”
Reviewed August 10, 2013

The room is quiet clean, modern concept room, very standart for $50, my room's door is broken, sometimes the card can't be used to open which i need to replaced in the receptionist, But i was shocked with the service of the staff, i was complaining for a very noisy night and day bunch of children, they were playing and shouting around the hotel till midnight, in the early morning they went swimming and shouted, their parents shouted from their room in the second floor to talk to them which in the first floor. I was complaining to the receptionist, it was very annoying, we can't sleep in the night, and in the early morning we can't stay in bed because they were extremly noisy, i called the receptionist and told them it is too noisy, and very annoying to have people keep shouting, they just answered "yes, the children who played in the swimming pool" with no intention to help me out of this nightmare. I came here to rest, but i dont get what i need. The quality of the staff is poor, i am regret to stay in this hotel.

Stayed August 2013
Helpful?
2 Thank Irawan Pratama H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

35 reviews from our community

Traveler rating
    4
    16
    12
    2
    1
See reviews for
13
4
2
11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Any
English first
Aussig
Level 6 Contributor
249 reviews
241 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
Reviewed March 22, 2013

Hotel is by taxi 10 min to the train station (buy the tickets one day before). Rooms are arranged on 4 storeys around an atrium with an outdoor pool on the ground floor. Rooms were clean and well and modern equipped with TV + AC and a sparkling big bathroom, altogether surprising good standard. Room rate was around $ 50, breakfast was included but crowded and simple.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beppo08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 4 Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 1, 2012

Just random pick not expecting anything since the price is so cheap. Surprisingly the room is spacious, large and classy working desk, large TV flat, and super king bedroom. If you going to this hotel for sleep only, I can assure you will have good quality of sleep

but....

Prepare on breakfast. it is nightmare. There is no separation between smoking and no smoking room (it should be non smoking because there is an air conditioner and no exhaust). The food is cold (no heating) with the taste quality less than street food stall (kaki lima). I suggest you take delivery order outside hotel.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank zipconiac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Jember hotels
0.5 mi away
Aston Jember Hotel & Conference Center
1.6 mi away
Cempaka Hill Hotel
Cempaka Hill Hotel
#10 of 12 in Jember
41 reviews
0.7 mi away
JC Homestay Jember
JC Homestay Jember
#7 of 12 in Jember
22 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Panorama Hotel & Resort
Panorama Hotel & Resort
#9 of 12 in Jember
32 reviews
2.6 mi away
Royal Hotel n' Lounge
Royal Hotel n' Lounge
#8 of 12 in Jember
44 reviews
1.4 mi away
Hotel 88
Hotel 88
#5 of 12 in Jember
35 reviews
Show Prices
Show Prices
Show Prices

Been to Bintang Mulia Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bintang Mulia Hotel

Property: Bintang Mulia Hotel
Address: Jln. Nusantara 18, Jember 68133, Indonesia
Location: Indonesia > Java > East Java > Jember
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #3 of 12 Hotels in Jember
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bintang Mulia Hotel 3*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Priceline, Orbitz, Booking.com and HotelQuickly so you can book your Bintang Mulia Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing