My husband and I stayed for a night. Overall room condition was very poor but the price was also low. At 4pm, my husband was awake as he felt cockroach climbing over his body. It was very scary . Luckily it was a twin room so we was able to move to another bed.
In the morning, we mentioned this to the front. The lady was quite ignorant and said she would tell the housekeeper. It was the 2nd disappointment. When we checked out, I asked for the the complaint paper, the front said they didn't have one here. It was available only in the guest rooms. At the end, I had to write a complaint letter on a piece of paper. Not only feel bad about the attitude of the hotel staffs.
- Official Description (provided by the hotel):
- Thumrin Hotel, a friendly place with the cozy atmosphere of Trang town, is only 5 minutes walk from Trang Train station. The hotel is right in the heart of business area full of travel agencies, local restaurants, and Trang's famous market. Our rooms are clean and comfortable, newly refurbished rooms available. Other facilities include restaurant and cafe, wi-fi access, airport transfer, and tour desk. ... more less
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