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“Excellent service but slightly grubby round the edges”
Review of Artisam

Artisam
Ranked #8 of 23 Restaurants in Corbridge
Certificate of Excellence
Cuisines: Chinese
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed June 12, 2013

Overall we found the food to be very good and the staff were friendly, efficient and attentive. My main gripe was that certain areas of the interior were a bit worn and not clean and fresh enough for a first-class restaurant. We were the first ones in, so I was able to have a good look at everything in the daylight and I couldn't help notice that the wooden floor in the main seating area was filthy in places and in need of a good clean. Quite off putting. Surely it wouldn't take too much effort to steam clean the floor every so often! This may have contributed to the overall 'air' in the place which I found to be a bit stale given the fact we were first in. It just felt as if the windows needed opening, prior to service obviously, to allow some clean air in. Whilst the mens' toilet facilities were acceptably clean, they were nowhere near as smart and fresh as many busier establishments in Newcastle and they were a bit neglected for my liking and again below par for a top notch restaurant.

Thank Ben W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (249)
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198 - 202 of 249 reviews

Reviewed June 9, 2013 via mobile

I agree completely with the reviews below regarding the need to redecorate but would go further and say the urgency is to clean.
We regularly have takeaways from here and while the food is excellent, if perhaps slightly overpriced, the place has been in long need of redecoration. However the last time I collected our meal whilst sat at the bar waiting for it I noticed how filthy dirty the place is. There is an area around the standard lamp to the side of the bar that looks as if it has not been vacuumed for several months. Unfortunately this seems to be since the new management took over. While the quality of the food has remained high I'm afraid the lack of cleanliness in the public areas leads me wondering what the cleanliness is like in the kitchen. I hope this issue can be resolved.

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    • Food
Thank redsailbeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2013

This is a lovely restaurant brilliant food well cooked and very good staff. It is quite expensive, but well worth paying for such good food. It is a very good eating experience
Margaret S Abingdon on Thames

    • Value
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    • Food
Thank margaret-oxon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2013

This is the way that a Restaurant should be run. The Food was brilliant. Service was second to none and absolutely nothing was a bother. I would definitely recommend this restaurant

Thank bigapple6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2013

Just beautifully cooked and presented food. Have the blue plate for a really special starter. Nearly always busy so book to avoid disappointment

Thank Jan Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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