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Pothamedu
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All reviews coffee shop wonderful hotel amazing hospitality excellent stay front office two nights pleasant stay stunning views visiting munnar amazing place valley view delicious food special thanks wonderful experience courteous staff tea plantation palani
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Reviewed January 20, 2020

It was a very good hotel in Munnar, the hotel was quite gorgeous and the stuff very helpful and friendly.
You must try the hotel here it will be a good experience for you because it’s in a good place in Munnar

Date of stay: January 2020
Trip type: Traveled with family
Thank Rrtyyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FragrantNatureHotels, General Manager at Fragrant Nature Munnar, responded to this reviewResponded January 21, 2020

Dear Guest,
Thank you very much for the encouraging words of appreciations that you had shared through this forum and for the precious time that you spared to write this comment.
We the associates at Fragrant Nature Munnar are extremely glad that you had enjoyed the stay with us and could cherish some lasting memories from this highlands of Kerala
Your Positive comments are of great encouragement for us to thrive for excellence and Do like to welcome you on your next trip to this beautiful place Munnar in Gods own Country.
Justin Jose
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

Outside of Munnar. Although the ride to the hotel is bumpy on a bad road, it does have stunning views overlooking the valley below (south-west facing over the tea plantations) with sunrise and sunset views to die for. A modern, comfortable hotel with lovely staff who were very accommodating. Nice clean and large rooms with stunning views - we had the one with a large patio so nice to be able to wander outside.
Food - restaurant was a bit hit and miss although the restaurant does serve alcohol. Great views from the coffee lounge and both restaurants.
Munnar itself is not a particularly attractive town and most resorts are outside in the tea plantations, with stunning scenery.

Room tip: They all have great views but the ones with large patios are very nice
Date of stay: January 2020
    • Value
    • Rooms
    • Service
Thank ringlandj_t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FragrantNatureHotels, General Manager at Fragrant Nature Munnar, responded to this reviewResponded January 21, 2020

Dear Guest,
Thank you very much for the encouraging words of appreciations that you had shared through this forum and for the precious time that you spared to write this comment.
We the associates at Fragrant Nature Munnar are extremely glad that you had enjoyed the stay with us and could cherish some lasting memories from this highlands of Kerala
Your Positive comments are of great encouragement for us to thrive for excellence and Do like to welcome you on your next trip to this beautiful place Munnar in Gods own Country.
Justin Jose
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

We have just returned from a 4 day stay at Fragrant Nature in Munnar. The first appearance made me think it was a tiny hotel because one only sees 3 floors from the approach road. Once inside you realize it's like an iceberg with 9 more floors below. The view of the valley and tea estates from each floor and each room is spectacular. We had a modern, posh room with a large balcony which was extremely comfortable and had a very modern bathroom. The coffee shop, the bar, the two dining ares , all had the same wonderful view. Beautifully landscaped gardens between the two wings. But the best part was the warmth and helpfulness of the staff. When our guide for an early morning trek failed to turn up, the Hotel manager, Justin , pulled on his trainers and took us for the 5 hour trek himself. The Ayurvedic spa was world class. All in all, a five star resort of International quality, that i would highly recommend. Great food for all palates too.

Room tip: higher floors are better
Date of stay: January 2020
    • Value
    • Cleanliness
    • Service
Thank pankajshrivastav2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FragrantNatureHotels, General Manager at Fragrant Nature Munnar, responded to this reviewResponded January 21, 2020

Dear Dr.Pankaj,
Thank you very much for the encouraging words of appreciations that you had shared through this forum and for the precious time that you spared to write this comment.
We the associates at Fragrant Nature Munnar are extremely glad that you had enjoyed the stay with us and could cherish some lasting memories from this highlands of Kerala
Your Positive comments are of great encouragement for us to thrive for excellence and Do like to welcome you on your next trip to this beautiful place Munnar in Gods own Country.
Justin Jose
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

I am starting with positive comments before negative ones. We stayed here 3 nights in tropic green room. Fantastic views and lovely comfortable bed. In general, Nice bathroom and powerful shower. Restaurant staff were excellent; Tamil cooked a fantastic meal in The Glasshouse:: steak and tiger prawns. Housekeeping were delightful and very thorough. Breakfast was excellent.

Sadly, in general, reception staff were very unfriendly and unhelpful. Our agent had organised a celebration meal for or wedding anniversay and reception failed, over two nights, to confirm the arrangements. Finally, a member of staff did confirm and came and greeted us at our table - cake and flowers. Our room is in need of some tlc: peeling linoleum on the floor and a shower door which does not close so leaks over bathroom floor. Lifts are confusing. Finally, some rooms, including ours, overlook the visit holes for sewerage/ waste, disguised as artificial turf.

Room tip: Choose room with outside terrace or standard rooms on -1–5.
Date of stay: January 2020
    • Value
    • Rooms
    • Service
Thank purrfect2402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2020

It was a excellent experience in munnar we really liked the fragrant nature munnar hotel the food was delicious room clean and beautiful sigma the staff was helpful and kind,,,,,everyone was good thanks

Date of stay: January 2020
Trip type: Traveled with friends
Thank Fhyffyffug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FragrantNatureHotels, General Manager at Fragrant Nature Munnar, responded to this reviewResponded January 21, 2020

Dear Guest,
Thank you very much for the encouraging words of appreciations that you had shared through this forum and for the precious time that you spared to write this comment.
We the associates at Fragrant Nature Munnar are extremely glad that you had enjoyed the stay with us and could cherish some lasting memories from this highlands of Kerala
Your Positive comments are of great encouragement for us to thrive for excellence and Do like to welcome you on your next trip to this beautiful place Munnar in Gods own Country.
Justin Jose
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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